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Customer Ratings & Reviews

Your price for this item is $989.00
The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 525 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 525 reviews
  • Rated 5 out of 5 stars

    Dell easy to use and more gigs and ram

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service picking the right computer great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell 16 Laptop 2-in-1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I’m enjoying the screen and keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer for the price. I work remote from home on this laptop hooked up with 3 screens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Northgate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. The staff went out of their way to assist in my selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell - Plus 2-in-1 16" 2K Touch Screen Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dell. The keyboard with the 10-key gives me all the pieces I need for my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, and a lot of memory and features for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product for the cost. The dales staff and Geek Squad staff were great to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got just what we wanted at a very good price. Geek Squad helped and transferred data from my old laptop to my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. I used to have a Dell years ago so, I'm happy to have one again. I trust the brand and anticipate it to be a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELL PLUS 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for the price. Replaced my older Dell laptop. Bright 16"screen. Can use as a laptop or fold like an ipad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Dell laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Dell laptops because they are typically trouble-fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. I am satisfied with this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safe choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop! For my daughter! She just wanted a gaming laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great replacement for a laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and very intuitive to use. Plus, it was very easy for set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this except camera is not windows yellow ready. Staff in sparks awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell plus 2 in 1 touch screen +++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with this item and functions with the AI response is a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop has helped me a lot with work. Thank you very much.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pointer not displaying on screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have taken my brand new Dell laptop to Best Buy 3 times to fix why the pointer does not appear on the screen when using the touchpad. It only appears sporadically and only comes back sporadically. Does display using mouse. The local Geek Squad has really tried hard to fix but to no avail. The laptop is now in Tennessee for their top level Geek Squad to look at. Don’t have it back yet. I’ve always liked Dell so really disappointed. Not very happy with the laptop right now. Probably will recommend based on past experience but not with this experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice to use as laptop as well as tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love new laptop and the customer service at Wilmington location was superb!!!

    I would recommend this to a friend