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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 813 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 813 reviews
  • Rated 4 out of 5 stars

    Pretty Good Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for the price!! Went in not wanting to look at Dell, this felt most comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like any new device, the setup is a pain. After that, everything else has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my updated laptop of the same 2-in-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice replacement for my older laptop-same but updated-easy set up-this will be 4th of the same. Good price-I always get the extended coverage with GS/Best Buy-it has proved to be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's best at Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Dell laptop. And the people at Best Buy did an excellent job getting it set up, plus they're great at explaining things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multitasking College/Business Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect multitasking laptop for running my business while in college. Absolutely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m addicted to touch screen computers through my work and I recently retired. Finding this open box lap top was wonderful for me! Fantastic value and everything I needed for home and travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is good and the customer service was really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving the laptop's long-lasting charge - it's worth every penny! Fast performance and reliable battery life make it a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that i have piece of mind that i won't lose anything. So easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    poor quality control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasn't happy that the keyboard didn't work, had to return to the store and it was corrected quickly. Apparently, Dell hasn't got any quality control being performed on their computers anymore.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my daughter she loves it had everything she asked for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size screen, easy to navigate laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Wonderful advice and customer service experience, thanks to the representative Michael. We also purchased the membership. Very pleased.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Over heated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop overheated and shut down for no apparent reason (on a desk, not in sunlight) the first week I had it. It restarted a couple hours later.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. I was very happy with the sales person (Noah). There was no pressure and he was very knowledgeable. I'm very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer perfectly fits my business and personal needs. I like having the number key pad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associates were very knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Dell performs as promised by parent company.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a home office computer this works very well. The fact that it is also portable is a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dream laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my laptop. Thank you so much after few weeks i enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is just what any student would need to be successful. I especially love the copilot AI feature. I brought my wife the same computer and she loves it also!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dell plus 2-1 ultra 7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for school, bottom did not get hot. Did all task and ran well.

    I would recommend this to a friend