Customer Ratings & Reviews

It looks absolutely wonderful! It's realy light and comact and should be exactly what this writer needs I think. Unfortunately, I've been so hooked up with being a do-it-yoursefer Grease Monkey and Home Maker/repairer, etc because of our halacious hailstorm I haven't had a chance to use it.

Straight out of the box, I was happy to see that this Dell included a USB-C charger instead of some proprietary nonsense. I’m not sure why all laptops haven’t converged on a common charging technology by now! Solidly built and feeling quite sturdy, there is an associated and significant weight here that is in no small part tied to the expanse of the screen (not a negative here – just a consideration). And surely the most attractive selling point for this laptop has to be its screen size. At a whopping 16”, the immersive experience you get with this laptop is more like an interaction you would expect with a desktop and monitor. And while designated as a 2-in-1 laptop, I can’t think of a world where this unwieldy beast would ever be used as a tablet (though tenting the laptop makes for a great touch screen device for consuming video content or doom-scrolling through your social media feed). Image quality is very nice, but not excellent. I have come to expect (and would have preferred) a refresh rate higher than 60 Hz here but I’m sure that sacrifice was made to keep everything at a lower price point. And I should mention that one of the selling points for this laptop is its FHD+ display – in this case it means that instead of 1920x1080, the vertical range is expanded to a 1920x1200 display – which seemed odd to me – but I think this slight addition is a bonus when viewing at the recommended 125% scaling (so I think the “+” is actually to make the scaled image show sufficient visual information?). I did a little bit of research into the processing capabilities here and got more confused – suffice it to say that this laptop is supposed to be able to handle a ton of different simultaneous programs running. And while I was never able to truly tax the processing capabilities of the Dell, I noticed that it started running very warm any time I had it in continual use – hot laptops always concern me aside from the discomfort I feel actually using them on my lap. A few other concerns I should mention: (1) Setup took WAY longer than I thought should be realistic. Full setup with all the Windows updates including installation of Office and my preferred proprietary antivirus software took close to 3 hours. (2) Part of the lengthy installation included updates to numerous items identified as firmware. Immediate updates to firmware suggest to me an item that is being rushed to market without exhaustive evaluation. And (3) I continue to find the touch pad to be sketchy at times – even during initial installation, I noticed that I had trouble registering a single click (you had one job!) – I think it’s just very finicky about how you register your click (no other laptop that I own is like that). I also find that familiar gestures I use don’t work as consistently as I would like. Worth noting that there is a numeric keypad (“ten key”) to the right of the keyboard here – making this laptop potentially great for business applications – but that also means that to have the touch pad centered below the actual keyboard, it is ultimately not centered at the base of the laptop and my own habits might be causing some misfires because my aiming intuition is off? But back to basics – I think that the two biggest selling points for this laptop are definitely price and screen size. I would describe it as a sturdy, but heavy, business casual model with a fine screen and ample computing power. Expect good-but-not-great battery power – you’ll be looking at hours, not days here (that screen ain’t gonna power itself!). And I will have to trust, but can’t verify, that all the firmware updates will be done with for now - I have lingering suspicions.

The Dell Plus 2-in-1 is a 16” touch screen laptop where the hinge does a full 180 degree. Finished in the Ice trim, this convertible comes with an impressive spec list that would put it at near the top of the line for a non-gaming home laptop or non-engineering business laptop. However, despite the things the laptop does well, there are some gotchas which will prompt some thinking about the tradeoffs one is making when choosing this versus another laptop. The first thing you notice about this laptop is that it looks average. The ice color is nice enough and seems like it should be a nicer finish than the more metallic silver that Dell has used in the past, but the laptop looks and feels plasticy, on par with mid level Chromebooks or average laptops. While it looks like it would survive bumps and scrapes from being used in an active household, it will probably show that wear sooner than later. The laptop also doesn’t look particularly light and sure enough, when you pick it up, it isn’t. To be fair, it’s hard to fine many 16 inch laptops that are lighter than 4.5lbs but usually, the tradeoff you’re getting is more battery life or powerful graphics. Here, you can get 12, maybe more if you turn down the screen brightness a lot and graphics are just intel Arc, decent enough for most home use and business workflows, but will struggle with gaming or graphics intensive engineering work. Screen resolution is a max of 1920 x 1200. While it would be nice to have a higher resolution, this is where battery life tradeoffs starting coming into play. The laptop has an HDMI out port and can support DisplayPort over the USB-C. Surprisingly, you can have 4 monitors, either four external or three external and the built-in one. One of the things I really like about touch screen laptops is the mixed mode interaction. I often find myself using touch to carry out some basic UI interactions on web pages. It feels very natural. Going into tent mode is nice. Useful for watching a movie with others or doing an impromptu presentation. Being able to touch adds a nice dimension to collaboration as I can not only point, but drag things around. The screen does have a bit of glare and I found it difficult to really adjust for use outdoors on a bright day. Things were viewable, but there was definitely some strain. The built-in copilot+ is also nice. A year ago, this felt like a gimmick but over time, I’ve been doing a lot more idea or text summary with AI and asking questions to help me work through ideas so this has become a lot more useful. I’ve tried some code generation and feel like it does ok, but needs some work. Still, having that all in one laptop is compelling. This comes with Windows 11 Home installed and McAfee as its antivirus offering. Not great but serviceable. Knowing Dell, this laptop is available in a few different configurations. I think the version that would be pretty awesome would have a different color that goes better with the build, drop the convertible hinge (and hopefully some thickness) but keep the touch screen, and increase the native screen resolution (I can always drop it to better match my reading and battery needs). It’s better when I’m the one making the tradeoffs versus having a fixed set already made for me with the laptop.

Bought this laptop for my mom she’s 84. She needed a larger screen, this was perfect, being able to also touch the screen is amazing since she was limited to her iPad for quick use. Set up was easy, the prompts of what to do helped her so much! Great purchase

First Impressions Has a nice solid build casing. Most of the weight (heavy) is due to the 16" LED panel. As with most new LapTops it has a thin profile to make portabilty easier. Set up was very easy and Dell offers personalizations right at the start so you can customize out of the box to save time later on. Technical Aspects I always choose a laptop for best functionality and was pleased they offer a number pad! Disappointed to fine No SD card slot Regular or Micro not available! Does Include 2 USB ports, 1 HDMI port and 1 USB A port Intel Processor Ultra 7 (8 cores) 16 GB Ram memory WiFi 7 Intel was good, but a Killer card would have been better I did find the performance a little laggy at times when loading web pages and videos. Once loaded however, operation was normal. I would not suggest this for gaming, but, more so for light productivity and multy tasking basic projects. I did uninstall the lncluded McAfee and performance did improve. Windows defender has always worked good for me! Touch sign in power key worked better than most for fingerprint recognition. Features 16" Screen edgeless 360 fold and worked well. Touch screen was very responsive Touch Pad is a good size and had good sensitivity Back Lit Keyboard, keys feel nice and easy to use. 10 key number pad There are 2 levels of back light Battery life lasted approx 6 hours Camera shows natural colors and real time movements (no laggs) Dell software offers various customazations such as 4 screen modes and battery performace and maintenance modes. Dell Support Assist offers numerous options for PC health and information Includes McAfee virous software if desired Summery I would not hesitate to get this if you are looking for a reliable machine with normal functionality and this will definitely meet those needs

I have a lot of computers, and my favorite ones are the 2 and 1 computers simply because I can use them on the go, and I could connect my headphones and turn it into a tablet and watch movies while waiting for something. I recently purchased a computer for around $4000 from Best Buy. Comparing it as far as quality and construction to this Dell 2 in 1 computer, is really close and it's not even a touchscreen! So I had to wait a little time before I could actually use it, because we all know that we have to do a lot of updates before it's ready to go. So after the updates finally finished, I was on my way out the door to go see a few houses. I connected to my phone's Wi-Fi, so that I could use it and it worked great! I was able to research everything I needed to with speed and I was shocked it was moving that fast with cell phone Wi-Fi. Later that day I had an appointment, and I was told that the person was going to be about 15 minutes late due to unseen circumstances. So I open my bag and popped out the computer, and I started watching videos with no spinning or freezing, with high-quality videos still on the cell phone Wi-Fi! The only thing I didn't like about the computer, was when in a bright spot, it was hard to see what I was watching because of the glare on the screen. I'm not going to deduct a star from that, because the price of this computer for everything you get, is still really good! For me, it is well worth the MSRP!

Very nice packaging and instructions, everything showed up as expected. Setup was pretty standard if you are a windows user and the laptop charges very quickly. The screen seems larger than 16" due to the framing being narrow and also probably due to the clarity - this is a very nice looking laptop and the viewing experience on streaming was top notch. Flipping the screen around into a 'tent' and viewing vodcasts and streaming while cooking or in the garage while doing some bench repair on electronics was very nice. The viewability was good from off center as well so you don't need to be facing it squarely to see clearly. Using it that way - removed the visual distraction of the keyboard so that it is like viewing right through a window. I am not much of, or had not been, a touchscreen fan, but trying this out found it to be quite handy. Keyboard size and layout is good and the mouse pad location is just enough to the left to keep my big hands from accidently moving the mouse while typing. Very happy.

Was in need of a new laptop and I am finally glad I took the step to purchase a new one. Very happy with this product and the ease of using.

Sleek, slim and well put together great for college students. Gets quite hot when kn lap best kept on hard surfaces

Had a very easy transaction picking up the laptop and its a great item light weight

This laptop is perfect for graduate school - exceeds all expectations.

great laptop one one the best ive bought recently really enjoy that its touchscreen and fold all teh way around

the price was very good, also the deal for de pc and the atention was good.