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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 458 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 458 reviews
  • Rated 5 out of 5 stars

    The Pritts’ Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new laptop with its features that our old laptop did not have. Everyone was helpful at the Store from the sales associate to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatl Customer Support!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's always adjustment to be made when you purchase a new computer. Looking forward to working with the Geek Squad to get it operating a maximum capacity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good memory. SSD sizes. AMD Radeon and GPU, NPU good for multimedia editing and rendering

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMD Ryzan AI 7 350

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell plus Copylot+PC 16 Touchscreen laptop 2k Amd ryzan AI 7 350 32 gb memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and reliable. No problems whatsoever. I chose Dell since I've had good experiences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. No issues since purchased. Sales people were wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly bigger frame but I love it. It's a power house which I assume is why battery isn't the best but I'll take the trade off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a 77 year old woman. She loves it. The touch screen makes it easier for her to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product, service and price !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop amazing with the best price, good experience whit the Service team. Recommended 100%

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell 16" Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Dell products and will continue buying them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative was quite helpful when I was choosing a computer. He provided an explantion of features and purchase options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always has great products and prices. You can't go wrong here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fastest laptop I’ve ever owned! I like the number keypad and the buttons have a slight rubbery texture that feels high-end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business user

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Very pleased with all aspects of this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade a PC in the household with more memory to do Photoshop projects, this computer has been great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was amazing. I can't say enough about this Best Buy. The people are great here.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Strang problems for a new computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having some glitches that seem strange like a system crash and when I restart it ask for a some kind of key. I exchanged it for another computer for some of the same problem. And my curser sometimes will disappear. Still thinking about exchanging it for another brand.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's working well so far though I was surprised it did not have a port for copying material to a stick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service from Best Buy and Geek Squad. My husband is happy with his new laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer. Have everything i need for my job. Only issue i have is that i put the volume all the way up to 100, and i can still barely hear anything.

    I would recommend this to a friend