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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 458 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 458 reviews
  • Rated 4 out of 5 stars

    Google Chrome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool, but hated Microsoft forcing their email. No Google option. They should get over themselves and not make it difficult. Free will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer. As soon it was taken out of the box it was ready to be used. I had no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and guidance on purchasing a new laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, i have other brands before and found out that its best to stick to what you known all along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very much! It’s beautiful and was delivered in store very fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen makes work easier and faster. Its great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brave new world

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it My old one was beginning to go really slow. I bought the new before the old one passed away

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer does exactly what I want it to but I can’t give it 5 stars because I haven’t had it long enough to really fall in love with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience buying the product and happy overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, it was the easiest transition of laptops ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great salesman and support. Laptop received on promised date and in good condition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell Plus 16" 2K Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop. Does what is needed good speed, clear video.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have this laptop I already been to geek squad twice to get it fixed. So far it's working for now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t ask for a better everyday laptop! Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased under 30 days ago, so for no problems or issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be faster but partially due to me not being savvy enough to remove all of the bloatware.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for the value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop in general. Great components for the price. But build quality feels a little flimsy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Power supply

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works fine. One thing I don’t like is that the power supply doesn’t use USB-C, but a barrel (round) connector instead.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Computer For Back-to-School and Work

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With back to school just ahead, many people will be looking for a new laptop for high school or college. With the Dell Plus 16’ FHD+ Touch Screen Laptop, people will have a powerful machine to handle these needs. Out of the box, set up is simple. The Windows based machine is like most people have used in the past. The Windows 11 Home version is native to the system, so you will have the basic intro questions to go through to set it up. After that, you are off and running. The computer has some jacks to allow you to connect additional equipment to it. There are two USB-c ports (but one will be used for power most of the time unless you have an adapater). There is also a USB-A port, an HDMI port, and a port for a 1/8” headphone jack. There is no Ethernet port so you will need an adapter if you want to use wired connectivity. The casing is very solid and rugged. Dell even advertises it as military grade, so it should be sturdy. This does contribute though to its nearly 4.5-pound weight. This is one negative I did find with this system. If you do use it for school or work, carrying it around may be annoying. There are lighter systems on the market. Ultimately with this system, it is made to do work. The battery is said to last up to 20 hours. This really depends on the type of work you are doing and a number of other settings, so I did not get this. However, I easily got through the day. The system also has a 1TB SSD. This makes the system very fast and allows one to load new programs quickly. The backlit keyboard and 16” full HD LED screen add to the computer’s appeal. This is not meant to be a gaming computer. Students could load up Roblox or Minecraft, and the system will do fine. But it really is not meant to be for high graphics, high frame rate games. The graphics are more entry level and not the highest resolution. Where this computer excels is with work. Whether that means schoolwork or office work, this machine is ready to go. Crunching numbers, running programs, using AI, and doing graphics on this computer is easy. This is the environment that it was meant to be in. In conclusion, I really like the Dell Plus 16” FHD+ Touch Screen Laptop. This system is sturdy enough to be bounced around a classroom or a boardroom and will last. The only real concern I have with it is the weight. It can be much heavier than the others, but this is part of the trade off for the sturdy design. I am confident though that this will get anyone through a high school or college level course. I recommend this product to people who need a back to school or office computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is good, but since the screen isn’t 2k resolution is a little low for 16”.

    I would recommend this to a friend