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Customer Ratings & Reviews

Your price for this item is $2,949.99

Customer reviews

Rating 2.3 out of 5 stars with 3 reviews

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33%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in the speed of this computer considering the price. Im still learning what the different specs mean. I wouldnt recommend unless doing stuff that isnt demanding on cpu.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price, Reliability

    Rated 1 out of 5 stars

    The Worse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the Worst laptop I have ever owned. Shuts off automatically several times per day, will not start about every other day. Wish I could return, but I kept thinking I needed to learn more, so I struggled with it. For a $3,100 computer it should be great!! Not in this case.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Shellc,

      We appreciate you taking the time to leave us your valued feedback. We apologize for the issue you are having with your Precision 5000 shutting down on you. I have provided a link below to help troubleshoot and resolve the issue. We also recommend making sure all drivers and downloads are up to date on your PC. I have given you a link to the Drivers and Downloads page for your computer.

      System restarts: https://dell.to/31Tk6Ci

      Drivers and Downloads page: https://dell.to/3r4W9pc

      If you still experience this problem after you have finished troubleshooting your system, please feel free to contact our support team here at your earliest convenience: https://bit.ly/DellSupportTeam.

      Best Regards,
      Ashley@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896 Dell

  • Pros mentioned:
    Memory

    Rated 5 out of 5 stars

    A much welcome upgrade to my older Dell.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my laptop when traveling to edit pictures in Light Room and Photo Shop. My previous laptop was also a Dell Inspiron but the 16 GB of memory and older CPU was starting to crumble under the load of the Adobe programs. The Dell Precision 5000 with 32GB of memory and the Intel Core i7 performs at the same level of my desktop which is a few years old. What use to take 1 minute or longer in processing time now takes less than 15 seconds. I'm extremely pleased with this laptop!

    I would recommend this to a friend