Customer Ratings & Reviews

So this is a odd bird as far as I am concerned. Very nice size screen and it looks good. Once you experience OLED it's kinda hard to go back. The touch screen is a nice touch (rarely use the feature but it is nice to have it). The 14.5 inch 3200x2000 resolution is gorgeous. The 14 Premium is a nice update to the XPS laptops. It doesn't have a dedicated GPU but that's okay. The keyboard and touchpad are decent. Haptic touchpad is excellent but it would have been nice to know where the edge of it is without guessing. Battery life is good. I have used it for a few days without putting it on the charger and it performs good. I don't game with intergraded graphics. I am spoiled. Speakers are decent. I suggest a nice pair of headphones. It has a headphone jack so there's that. 32GB of ram is pretty awesome. It hasn't shown any signs of buffering or slowing down while I do anything. That 1TB of storage is decent as well. 3 Thunderbolt 4 USB-C connectors are very useful if you have external drives and are doing editing and don't like waiting forever for transfers. The webcam works well with Windows Hello so there's that. Final words. It has a nice premium feel to it so if you are looking at a Mac Book replacement this might be what you need.

I wanted to love this laptop as I have a number of Dell computers, but this one was lack luster, meh! The plastic feels cheap while the XPS's of a few years ago were a delight to feel. It doesn't like to turn on without a warm up and the ssd doesn't really feel like the fast restarts are on par with other laptops at this price point. It is tough to open without two hands and lacks in the user friendly feel of a smooth opening laptop. I wish it had one usb-a...I know USB-C is the new age, but we all still have something like a gaming headset, mouse receiver, etc that a usb-a port is still relevant. One plus is that the display is bright, vibrant, and stunning visually! That is what should have inspired the surrounding design, but it just feels blah. When you go to reposition it on a hard surface, it just has that cheap feel and sound as it interacts with other materials. Lastly, and probably the saddest let down for me was demanding games...I get like 24 frames in open world games with mid quality settings for graphics. Sorry, Dell but not a winner for me