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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 267 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance and speed of the desktop, with many noting its compact size and quiet operation. The desktop also offers a good selection of ports and an easy setup process. The only concern mentioned by customers is the limited number of USB-C inputs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 267 reviews
  • Rated 5 out of 5 stars

    Good desktop tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came quickly. Easy to set up, works fast. The whole process was very easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must be good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must be good because I can’t figure out how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT Manager

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine, purchase for sister in law and she love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far...pretty good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it long enough to really know. A few glitches so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Computers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with service and price. Trust BestBuy

    I would recommend this to a friend
  • Pros mentioned:
    Memory capacity, Overall performance
    Cons mentioned:
    Connectivity
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Slim in size, big on performance

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always liked the design and engineering of Dell computers. When it came time to replace an older tower, I was looking for performance and value. This system didn’t disappoint. I’m a home user that enjoys picture and video editing, as well as the typical internet usage. It’s reasonably fast when creating videos, and breezes through anything else I’ve done with it. Setup was very simple. I was moving from an existing Win11 system and was up and running in no time. This system came with Windows 11 home version, which was fine for my needs. I believe it would be a great system for general business use, and for that I’d consider Windows 11 pro. At some point in the future, I usually end up upgrading my system with additional hardware. It can support up to 64Gb of memory, which is more than I expect I’ll ever need. To add an HDD, you need to purchase the optional rotation bay. My speakers only have a 3.5mm jack, and without a rear audio connection, you’ll need to plug your speakers into the front headset jack. The days of the CD/DVD drive are behind us, so an optional USB CD/DVD drive is needed if that’s media you still like to use. The system comes with a wired USB connected keyboard and mouse. I’m surprised at this price point; that wireless is not the standard option. When building the configuration on the website, wireless is not an option. With a small power supply, you really can’t consider a GPU upgrade. I’d classify this system, as limited upgrade options. As a home computer it does that very well. It’s not a gaming system, or other graphic intensive use. For routine home use, you’ll love this system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    dell computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very slow startup, however is fine for my use. Have purchased many Dell over the years

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dell User for over 15 years......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what has happened to dell but this tower was so bad it went right back to the store. It has a ssd hard drive should be extremely fast it was slower than my 12 year old dell tower with a heavily used standard hdd. On top of that it was poorly packed from factory and this was new sealed they have got very cheap this is a sad time for the world there is no more quality or care about anything companies just don't care about their product or customers anymore. Real review by a real human who spent his real money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Bad Help ,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Would Say, No One Seemed To Know What They Were Doing, I Am Disabled, And they could Care Less , I Asked To Look At A Dell Tower. the First Person we Talked To, Said A Few, Very Few Words Then Just Left? So the Next Person was Just As Bad, Finaly Said We Don't Have Any In Stock. I Asked Well what Are Those Boxes On the Top Shelf, just Empty Boxes ? when I Got Home 20 minutes thinking about how No One Seemed To Care or just didn't Know How To Do anything, after I Had written A Check For $969.49 Cents ,I Diecided To Cancel My Order Was Told I Would Have To Wait at Least 10=14 Days , This Was On a Saturday, They Couldn't Have even Processed yet , At First Did Not Want To Give Me My Money Back!! Anyway I Did Get It Back, I have Done Business With For Many- many Years Always On The West Side, Nicest People, what they Were Doing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is okay but not outstanding. Quality is decent for the price, but it didn’t fully meet my expectations. Delivery was on time, and packaging was fine.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Small package, big performance!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell desktop PC has everything you need, and takes up a fraction of the space of a full size desktop machine. With the latest generation Intel Core 7 Ultra processor, DDR5, and the super fast 1TB SSD this machine has ran every app I have thrown at it with ease! Windows 11 setup on this computer only took about 15 minutes, and then I was up and running. The included keyboard and mouse are perfect for a productivity setup, and I have enjoyed using the keyboard for entering data in Excel as it is very comfortable to type on. This machine does great with multi-tasking as well, I run many apps and I have yet to encounter any issues. I love that this desktop has so many USB ports on the front and back, it has made it very easy to find a port for all of my peripherals. The case is built of solid material which is fantastic, I am able to have my 27 inch monitor sitting on top of the case. This allows me to save desk room for speakers, external hard drives, and other daily items which is extremely convenient. Overall I could not be happier with this PC and I highly recommend it if you need a productivity setup that is compact and doesn't break the bank.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not up to Dell performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC is very slow and is not running up to expectations. It is not as good as my Dell XPS I have had in the past. I wish I would have stayed with my old Dell XPS. Very poor. It does not function with my photo editing. I am very disappointed with this Dell Desktop and with windows 11. I would not recommend this PC.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Connectivity
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Runs great, not super upgradeable

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this computer has been pretty good to me. I like the 1TB SSD instead of a 256GB or 512GB; and the Core Ultra 7 265 has had no trouble with any standard office tasks such a hundred Chrome tabs and a handful of Word documents and Excel spreadsheets. I can do some pretty heavy multitasking without issue. There's a decent array of ports, so I don't have to worry too much about running out of space to plug in yet another thing. I ran a variety of 3DMark benchmarks, and the scores were pretty alright for something without a proper GPU. (Side note: in Device Manager, the graphics just shows up as Intel Graphics. Not even Intel UHD or something, just "Intel Graphics." I'm kinda disappointed with that. I would have liked at least Xe or something.) However, other than the framerates being terrible in the more graphically demanding benchmarks, the system had absolutely no issue whatsoever running any of them. It was kind of impressive - the fans didn't even sound like they were struggling. All of this being said, if you're looking for a base system to slap some upgrades into, I wouldn't really recommend this thing. First off, the PSU is 180 watts. Here's the issue: the Core Ultra 7 265 says the base TDP is 65 watts... but it can hit 185 watts with Intel Turbo Boost. That leaves, like, no room left for a GPU. On top of this, the PCIe slot for a graphics card is right up against the power supply. Even if you found a single-wide SFF card to put in there, you'd be choking off it's air supply. Additionally, while there's clearly empty slots to add, say, an additional hard drive; the mounting bracket and cables aren't present. You'd have to buy them from Dell. As for my random other thoughts on this machine. I don't really AI all that much, but if you do, the Core Ultra 7 265 is one of the better desktop chips for that since it does have an NPU, which you do need to get the best experience with Windows AI functionality. I know I've heard some people throw shade at Intel for their P-cores and E-cores being kinda weird and buggy, but I haven't noticed any such things with this system. I like how this model looks, it's the perfect kind of system to keep in an office - not very distracting, small footprint, can easily fit on the side of a desk. It's also really easy to take apart, which is a plus. Overall, I like it. I feel like the design could use a little improvement to make it just slightly more upgradeable, but I like it. I'd absolutely recommend this, if and only if you won't have any need to stuff a GPU into this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Memory capacity, Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Strong PC for Home or Work Production

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new offering Dell is just what you need whether it be for home or work. It's a slim form factor which makes it really convenient for tucking it out of the way on your desk to make more room for other things. It does come with a power cord and a dell brand wired keyboard and mouse to get you up and going. You will need to provide your own monitor and the PC has a HDMI and Display Port connection options. Plenty of USB ports mixed A and C variety. Inside your have a proprietary power supply and motherboard sporting 16gb DDR5 ram easily upgradeable to 64gb (2xDimm Slots). 1tb NVME SSD so plenty of space for whatever you might need. There isn't really any room for mounting any drives inside so that's a bummer but plenty of space. The processor is the latest and greatest and you will struggle to saturate this thing with anything you throw at it. Windows 11 Home edition came preinstalled and ready to go which is handy. The Bios have some neat cloud recovery options if you run into a bad situation where Windows will no longer boot. This is a great little machine for home or work, have not been disappointed yet. Have to mention this is not a gaming desktop, no GPU only onboard graphics here.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow - Buyer Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine runs very slowly. Over 20 seconds to load the PIN to use the machine. It is NOT utilizing what we expect to be a quick running machine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seem I am having a lot of problem with this purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    what does this mean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with this computer. I had a Dell and thought that I would just be able to transfer my info to the new one. For AOL mail, I clicked one button and was on the site. Now I have to give password, wait for NEXT and then wait again for NEXT to get on the site. This is ridiculous.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    save your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was returned as it happened to be defective. They don't make DELL like they used to.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Connectivity
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Too Much Now for Too Little Later

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell may be one of the most recognizable brands in computers, with a storied history going all the way back to Michael Dell building custom desktops in his dorm room in 1984. Now a global juggernaut in the retail, corporate, and commercial spaces, Dell’s reputation for quality products and service puts them on a short list of major OEMs that can support the IT needs of individual home users as well as it supports multinational corporations. This compact Dell desktop (model DECS1250) is one of hundreds, if not thousands, of products the company sells at retail. While I’ve been impressed with the features, build quality, performance, and value of quite a few Dell machines over the years, I’ve seen just as many that have few of those qualities and left me disappointed. Sadly this desktop seems to only hit on performance, making far too many compromises for all but those seeking very basic computing needs that could be better met elsewhere. - Unboxing & Setup Arriving with just the essentials to get the system up and running - the desktop, a keyboard and mouse, power cord, and basic documentation - and arriving in a plain cardboard box, the unboxing process is trivially straightforward and as no-frills as it comes. Setup is as easy as it is with any other machine - plug in the power cable, your monitor(s), and peripherals, and you’re up and running. I don’t particularly care for the cheap-feeling keyboard and mouse, but they get the job done. An important note for users of older monitors - this machine does not support VGA output. You will need to use an HDMI or DisplayPort connection to hook this up without the use of converters. Once powered up, Windows 11 installation is straightforward with only a few Dell-specific additions. Windows 11 Home performs well enough as the natural evolution to Windows 10, and users coming from the older OS should find a lot of familiarity after acclimating to the interface. - Performance I must give credit where it’s due…the Intel Core Ultra 7 265 at the heart of this barebones desktop is an extremely capable all-rounder. Oddly lacking hyperthreading, the Ultra 7 265 still packs 8 physical “performance” cores and 12 physical “efficient” cores all within a low 65-watt power envelope. Combined with 16GB of DDR5 RAM and a speedy 1TB SSD, Windows takes just seconds to boot, and this CPU handles office tasks and media creation like a champion. While the desktop lacks a dedicated graphics card and won’t win any awards for high-end production, Intel Quicksync and AVX instruction sets let this machine churn through hobbyist and amateur video editing work with aplomb, with virtually lag-free timeline scrubbing and speedy rendering in Davinci Resolve. One topic enthusiast users might take issue with is that the system as configured is using a single 16GB stick of DDR5 as opposed to 2 8GB sticks. On older DDR4 systems this would have limited the system to single-channel memory mode and greatly reduced performance, DDR5 memory is always accessed with dual channels per stick. The bigger concern for a desktop like this is simply that 16GB is adequate, not stellar in 2025 for performance computing. Windows is fairly efficient about its memory management, but I would’ve preferred seeing 32GB so Windows is less reliant on swap space all the same. As this computer uses integrated graphics (where the CPU is responsible for graphics instead of a dedicated video card), gaming and video performance was never going to be competitive against systems with dedicated graphics cards or APUs. The Core Ultra 7 265 uses an Arc Xe graphics core that supports the same DirectX12 Ultimate and OpenGL/Vulkan libraries that its flagship graphics cards do, albeit with only a small handful of cores and using system memory instead of dedicated graphics memory, so don’t expect to run any intense games and certainly not at high resolutions. At 1080p I could run some eSports-caliber titles like Rocket League and Fall Guys at 60FPS with medium details. The Core Ultra 7 265 would be a stellar performer when paired with a dedicated graphics card - indeed, it’s one of the top performing gaming CPUs of this generation of Intel CPUs, but adding one to this desktop will be challenging as I’ll discuss in Upgradeability below. - Thermals and Noise The benefit of having no dedicated graphics card, and a processor optimized for a 65-watt performance profile, means that this system runs comfortably even with only a single fan in the whole computer. Indeed, the only fan present outside the power supply unit is the CPU cooling fan, which does an adequate job keeping the entire system cool as it is a down-draft cooler that spreads air across the mainboard after passing the CPU’s heatsink. Some heat buildup does occur internally after a while, but it never approaches any concerning level. The single fan also means that noise is kept to a minimum. Even when it spins up to full speed the fan is barely audible, and the power supply fan emits only the faintest hum when the system is on. This would work exceptionally well in a quiet office environment. - Build Quality & Upgradeability Sadly, this is where I must say that Dell’s charging more for their name than the quality of their products. While the desktop performs well enough and I encountered no notable issues in my testing, I am genuinely surprised how cheap the machine feels all around. It’s a light machine even for its size, feeling hollow and a little flimsy around the chassis and side panels. Where I’m extremely disappointed with this small form factor Dell desktop is in the very limited upgradeability and use of proprietary parts and connectors to expand the system. Internal expandability is limited to three PCIe slots (one PCIe 4.0 x16 and two PCIe 4.0 x1), two DDR5 DIMM slots (one occupied by the 16GB stick), and an open SATA port. The lone NVMe slot is occupied with the system disk, so expanding storage in this system is limited to the SATA port…which requires both a proprietary Dell cable (only available direct from Dell at a high cost) to utilize the proprietary SATA power connector, and a drive cage to support a 2.5” or 3.5” is not included (and is also, as far as I can tell, only available direct from Dell at a high cost). Any storage upgrades will almost universally need to be external via USB. I’d also like to point out that besides the physical half-height restriction of a small form factor desktop, the PCIe x16 slot is only rated for add-in boards that draw 50W of power or less, and it’s positioned right next to the power supply which will limit your graphics card selection to half-height, single-slot cards, of which there are few available and at high cost. Worse yet, the power supply is a weak 180W unit with no available standard connectors, so a power supply upgrade would be required to add in anything better…and that’s if you can find a power supply in this form factor that has Dell’s connectors. Very unimpressed. - Bottom Line I come away fairly unimpressed at what Dell gives for its $899 MSRP. While the Core Ultra 7 265 is a powerful all-in-one CPU for office and home use, the system built around the pricey chip just feels cheap and the heavily proprietary nature of this Dell desktop ensures future upgrades will require either forking out inordinate amounts for common add-ins or buying a new desktop altogether. I was initially excited to use this as a home theater PC or efficient server, but as it stands I will need an entirely different system for either of these use cases. There’s just so little that can be upgraded or added to this system that I struggle to recommend it - even if you don’t need expanded capabilities now, it’s simply more likely to become e-waste than other desktops in this price range with similar specifications and much more standard parts & expansion options. Not recommended.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Out of box failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed out of box. Power supply socket, not making good contact.

    No, I would not recommend this to a friend