Customer Ratings & Reviews

This is a Good laptop and the only problem is that there are only two ports

I am very happy because I made a very good purchase, for me it is the best computer on the market

I hate this computer. It is my work machine, and I was really excited about the specs, particularly the screen, but I absolutely hate it. The mouse is terrible - it sticks sometimes and the click-response is slow. The keyboard sounds very nice, and I do appreciate the compact keys, although I would imagine someone with larger fingers might find them challenging, but the non-buttons for the top row are only about 75% responsive and very annoying. This is the up/down volume, brightness, home, end, insert, delete row. It's very slim and light, which is something I'm happy about. The battery life is dismal. I only get about 3hrs of full use out of mine and it gives me VERY little warning before it needs power or turns off. The design of the top and where it meets the body makes it actually fairly hard to open - all sides are flat. A bevel would have been nice for grip. The lack of ports means the need for dongles, but this is to be expected with a slim and light machine such as this; it's just a little more annoying than I anticipated. The screen resolution and color is beautiful. Amazing. No complaints there! The physical design could use some work.

Works excellent for my embroidery software and photo editing software.

I’m happy with all the features that has been added to this new device

Good product i liked it a lot and also I suggest to my friends

Bought an Open Box that was 3 months old. Bluetooth connection, second USB c port, camera, and finger print not functional after 4 weeks, LCD dead pixels. Besides all the functional issues, the computer it self is high functioning

Great for college! Great service at the Fargo ND store!

This laptop was to be dedicated to work. Within 3 weeks, it stopped working. The laptop was not abused in anyway. It was not dropped, bumped, crushed or had a liquid spilled on it. After working with Dell Support for nearly 3 hours they concluded the motherboard needed to be replaced. About a week later, a Dell tech came out to my house to replace the integrated motherboard and hard drive. As a result, the operating system has to be re-installed. Another 45 min with Dell support and they conclude I have to ship it back to Dell to have the operating system installed. I may have it back it another week. Meantime, I have lost more than half a day to deal with a brand new laptop that is suppose to help solve problems. And I had to buy another laptop for work. The support staff have been professional and helpful but the structure to resolve issues puts to burden on me. This was a problem I did not create. I'll never buy another Dell again.

STAY AWAY from Dell. I purchased my XPS 12 months ago with the very expensive Premium Protection Plus option. My screen quit working and Dell is unable to get somebody out to fix my computer while also refusing to send me a replacement. Dell has gone downhill. If you purchase a Dell, they will promise you the world with their Premium Plus protection but please know that Dell will refuse to help you if your computer breaks. do not waste your money on Dell or their very expensive support plans. They will weasel their way out of helping fix their broken product.