Customer Ratings & Reviews
- Model:
- XPS7390-7681SLV-PUS
- |
- SKU:
- 6377553
Customer reviews
Rating 3.5 out of 5 stars with 11 reviews
(11 customer reviews)Rating by feature
- Quality3.4
Rating 3.4 out of 5 stars
- Pros mentioned:Price, ScreenCons mentioned:Battery life
Rated 4 out of 5 stars
Satisfied overall... Battery good be better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At around $1400 (Black Friday deal) this laptop was the best deal I could find on a 13" ultrabook, with 1TB SSD, 16gb ram, and the new 10th gen I7. The screen is great! 4k is probably overkill and the battery life suffers because of it. This laptop comes with Windows Home, not Pro as advertised.
I would recommend this to a friend - Pros mentioned:Memory, Screen
Rated 5 out of 5 stars
Very fast, sleek, good keyboard and screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop overall. Durable, sleek, fast, lots of memory. Great touch screen. Need adapters to connect to thumb drive, another adapter to connect to projector screen
I would recommend this to a friend - Pros mentioned:No issuesCons mentioned:Not for gaming
Rated 5 out of 5 stars
Laptop is great.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on black friday and it's been doing great ever since. No problems at all. Would not recommend for gaming except minecraft at 1080p
I would recommend this to a friend Rated 3 out of 5 stars
Not happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all this is a Windows Home edition (not Pro), it was wrongly advertised. Also has few issues: - Flickers when toggled between screens - Wifi disconnects or did not connect at times after restart
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Shan,
We're sorry to hear about the issues that you've had with your laptop so far. If you'd like to diagnose your connectivity issues you can follow these steps:
1. Download and install the latest Wireless Card driver. (https://dell.to/2th3Tpe) After updating the driver, re-establish the connection with the Wireless Access Point and check the wireless performance.
2. If the issue persists, proceed to step 3.
3. Power-cycle the local network. Shut down the Dell system, the Wireless Access Point/Router and the Modem. Wait a minimum of 60 seconds before powering up the components in the following order:
4. Power ON the Modem, and wait for it to boot fully.
5. Power ON the Wireless Access Point/Router, and wait for it to boot fully.
6. Power ON the Dell system.
7. Open Network and Sharing Center
8. In the left side navigation pane, click on Change Adapter Settings
9. Right click on the wireless connection icon and select Properties followed by the Configure button
10. Under Wireless Options, select the Wireless N mode
11. For Windows 8 or later systems click the Advanced tab and look for 802.11n Mode on the right you will be given the option to Enable or Disable. If the mode is not visible you may need to update your drivers and firmware.
12. From the drop-down menu, choose Disable followed by Ok
13. This should restore the wireless download and upload speed. Internet speed can be tested at http://speedtest.net. If your screen continues to flicker, here's a Dell support page for monitor issues: https://dell.to/2CLF6yC.
Best,
Bryan
1-800-624-9896
- Pros mentioned:Memory
Rated 5 out of 5 stars
Love the finger print feature
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model is full of memory and speed. I have been using it for school assignments and it has been superior in all aspects
I would recommend this to a friend - Cons mentioned:Build quality
Rated 3 out of 5 stars
16x9 screen seems outdated, not best quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.build quality could be better compared to comps. shaky track pad
No, I would not recommend this to a friend - Cons mentioned:Support
Rated 2 out of 5 stars
This wasn't the one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new windows laptop in a 13" display and decided to give it a try. I wasn't impressed with this one. I called dells technical support number and waited and waited and waited. Very poor service.
No, I would not recommend this to a friend - Cons mentioned:Support
Rated 1 out of 5 stars
Dell XPS Laptop - Bad choice
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst Laptop DELL XPS 13.3 and the support from DELL is pathetic. I do not recommend to buy DELL XPS laptops. I recommend not to buy Dell Laptop anymore being Best buy customers
No, I would not recommend this to a friend - Pros mentioned:Slim designCons mentioned:Battery life
Rated 5 out of 5 stars
good looks, excellent perfromance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, looks slim, very fast start, no problem up to now, ony issue is battery is getting ruined now.
I would recommend this to a friend Rated 5 out of 5 stars
Great deal made even better with GS cert-open box!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scored open box certified for 1375! Best Deal online
I would recommend this to a friend- Cons mentioned:Not 2-1
Rated 1 out of 5 stars
This is not a 2 in 1. This is a regular XPS 13
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item, waited to pick it up, Not 2-1
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Mitthraw,
Thank you for bringing this to our attention. We have shared this review with our team and we will work to make the appropriate adjustments to the product listing online.
Please reach out to Best Buy directly in order to see what your options are: http://bit.ly/2v2IVhI.
Best,
Bryan
1-800-624-9896





