Customer Ratings & Reviews

The Dell XPS 13.4 OLED laptop is an amazing machine, that has a perfect blend of power and portability. The OLED screen is so beautiful, and I honestly find myself reaching for this over my favorite tablets for video consumption, which really surprised me. The light weight of this machine, paired with the display makes it such a perfect device for everything I do. The speed on this computer is unmatched in my experience as well, it does everything I throw at it with ease! The new Copilot features also enhance the experience so much! I have already used the Live Captions on several video calls for work, and it is so much better than any translation service I have used before. The captions post nearly instantly and are extremely accurate, this feature is amazing! My daughter has also had so much fun with Cocreator, the amount of art it pours out amazes me and it has been great for her creativity. If you have never used Copilot before I highly recommend spending some time getting familiar with it, as it is changing the game!

I have always been a huge fan of Dell laptops. For decades they have delivered great quality machines at a fairly affordable price. This new line of laptops is no exception. They seem to have made a few changes in the look of their laptops with these machines. They are sleeker, smaller, and look more modern than what they usually put out. The keyboard on this laptop literally stretches the entire length. There are keys from edge to edge and no number pad. With that design they are able to make this machine as small, compact, and lightweight as possible. Even the packaging is now as minimalistic as possible. Out of the box the laptop looks and feels great. It has a completely aluminum shell. If you are someone who likes to hook up a lot of peripherals, you might be a little disappointed. There is literally one USB-C port on each side of the laptop, and that is it. Dell is going for the ultimate minimalist design with these laptops. As far as what is in the machine, it’s a very quick laptop for everyday use. It has a very solid Snapdragon X processor paired with 16GB of RAM which is more than enough for all your day-to-day tasks. There is only a 512GB SSD drive which is a little small. I would like to have seen at least 1TB, so that is something to keep in mind if you like to install a lot of programs or store a lot of files locally on your machine. Performance wise, I found this laptop to be very quick with things such as office programs, photo editing, watching streaming videos and most tasks you would use a laptop for. One caveat is that this is not a gaming laptop by any means. Any high end games will struggle on this machine. Little games like you would get in the Microsoft App store will work fine though. One big new selling point of these machines is the integration of AI. This has on-device AI built into it versus a cloud-based AI. This means that it will work a lot faster because it processes everything locally instead of having to go to the cloud to process tasks. It has the basic features like asking questions and getting answers, generating images from a description you give it and things like that. For example, I asked it to create a picture of a Boston Terrier sitting next to a waterfall and after a few seconds I had 4 different images of that. It worked great. There is really SO many different things you can do with copilot, it would take a long time to go through them all. The easiest way is to just experiment with it. I know you will be amazed! One other thing I love is real time language translation. I have a friend who speaks Spanish, and for fun I had home come over to try it. It worked amazingly well. He would just speak Spanish and the mic on the computer picked it up and translated in real time and displayed in English what he was saying on the screen. This is such an amazing feature! I really can’t wait to see what the future holds for Copilot, I know it is just scratching the surface right now. Having this integrated in such a small, lightweight, and portable laptop is a big bonus! Overall, I absolutely love this laptop, its another home-run for dell! I would like to see a larger hard drive and maybe a few more connection options on the side, but other than that, it’s a very solid machine!

I really like this laptop. The screen, battery life, and build quality are all top notch. I compared it closely with the Surface Laptop 7 Copilot PC, and ultimately picked this one. The Surface is nice too, but I really like this key travel on the XPS keyboard compared to the Surface, as well as the slightly smaller form factor which makes it easy carry around. The speakers on the Dell are also much better than the Surface in my opinion.

Glitchy. Returned and purchased a MacBook instead.

There is so much I don’t know about AI but one thing I know is there are sooooo many benefits to using it. As relates to this Dell XPS 13 I think it works almost flawlessly. The negative always will be is the screen big enough? To me that is offset by the OLED which has some of the nicest deep blacks and colors that I have seen in a windows PC. the security from my understanding is also improved as there is limited need for the cloud “no one understands the cloud” since the local AI processing since the neural processing unit handles tasks locally. It sounds so efficient and well it actually kinda is. Battery life is extremely high as well I think 27 hours (I have tested it though). But why would someone buy this? Well the NPU! It sounds like something from a sci fi movie but it’s here, this neural processing unit does INCREDIBLE processing it’s like having a genius with you all the time. I used to find myself using AI while searching the internet but this seems to make things feel more safe with the localized version of AI and for that I think it’s so worth it.

Excellent in every detail, finish, performance, portability. High-resolution OLED screen with super vivid colors. Fast-response keyboard. It's the laptop everyone would want to have.

Horrible design flaw. The LCD flex cables are exposed when the laptop is closed and look at it from the bottom. If you were to slide this laptop in a bag and it had something sharp in it you could easily slice those cables. They're exposed with no covering.