Customer Ratings & Reviews
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- Model:
- XPS9345-SX12807BLK-PUS
- SKU:
- 10413400
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are pleased with the XPS laptop's exceptional battery life and vibrant OLED display, making it ideal for various tasks. The build quality and processor speed also receive positive feedback, alongside its thin, lightweight, and portable design. Some customers mention concerns about the limited number of USB ports, and a few note that the system can run warm.
This summary was generated by AI based on customer reviews.
Good but could be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good laptop. The issues I had with it is using a 2230 nvme when a 2280 nvme can fit and the drivers not being stable out of the box.
I would recommend this to a friendImpressively Tiny and Readable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bright crisp screen makea this tiny machine seem larger and the speed impressive, no fans, instant on and off. Dev Nirvana.
I would recommend this to a friendHreat laptop with beautiful screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific laptop with beautiful Oled screen! Easily upgraded SSD to larger capacity and faster speed.
I would recommend this to a friendSleek and light
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this laptop. I also bought ipad pro 13 and this feels lighter than ipad pro 13 with Magic Keyboard. Also looks amazing with flat key board.
I would recommend this to a friendLove laptop, but Best Buy employees???
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is amazing and I couldn’t ask for better, but I bought it twice on sale around Christmas and both times Best Buy canceled my order when the laptop was still available but now at full price, they would not comp me the sale price so I bought it full price and when it went on sale again, I just had them price match it. I felt like they were doing bad business.
I would recommend this to a friendexcellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this has an excellent modern unique sleek design that works well and is lightweight
I would recommend this to a friendLove it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What beautiful displays. the color, the content. IF there is a down side to this computer, I haven't found it yet. Completely love it. Easy, fast, FUN.
I would recommend this to a friendLoved it!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great model and looking good. Disadvantage is that it has no USB ports to connect to external drive.
I would recommend this to a friendBest copilot plus pc 2024
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DELL have one of the best built quality in xps line up. The xps havd all the things of performance and speed. I wish it could have haptic touch.
I would recommend this to a friendDave's review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great and also great service from the stuff. 10/10
I would recommend this to a friendGreat device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lack of ports isn’t concerning when you have a dock. The small size, and super clean design make this laptop one if the best. Evrthying works as it should. People definitely ask me about it when they they clean keboard, and the lack of a bissible trackpad.
I would recommend this to a friendXps 13 review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop, fans dont turn on and its never slow. Have had issues with the touchpad however, the left side stoped working after 1 week of use, and no one from dell is helping me with the issue
I would recommend this to a frienddell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a college student. compact and lightweight. I have always had good success with Dell, so looking forward to this one as well.
I would recommend this to a friend
Best laptop I’ve ever owned.
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Amazing laptop and extremely light. Does not feel so heavy in my bacpack. Great specs.
I would recommend this to a friendGood but Not Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer seems good. It does heat up fast, especially when installing updates. My only concern is that it came with Windows 11 Pro, but says it's licensed for just Windows 11 Home, so I cant customize the settings until it's changed. When iI go and try to download the Flash image to update the OS, the boot wouldnt recognize the boot process in the flash.
No, I would not recommend this to a friendBrand response from Snapdragon team
Posted .Hi Abe007,
While during certain workloads all laptops will generate heat. If you device is consistently running hotter than expected, you can try changing to a more efficient power mode. And ensure the device has proper ventilation.
Brand response from YourDellTeam
Posted .Hello Abe007,
Thank you for taking the time to leave us your review. We would like to thank you for purchasing your Dell XPS 13 OLED Touch Laptop and we hope this product will serve you well. We sincerely apologize for the trouble you have encountered. We always strive to get better and reviews like yours help us develop products and services our customers love.
If you are still experiencing issues or have any concerns, please do not hesitate to get in touch with a Dell representative using the information provided below so that we can help you resolve the issue to your satisfaction and also assist you with best recommendations.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Beauty on the outside, different inside.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve loved this device, looked gorgeous, with the 4k OLED screen and can’t say of the sound and keyboard, but unfortunately the CPU was not compatible with all the apps, or I was unlucky and had a bad experience with it. 1.- I was doing an Excel Spreadsheet, and put the sudden it started clicking randomly everywhere in the screen, thought it was something touching so I cleaned it and it proceeded to do the same thing. 2.- During a zoom meeting, only 10 minutes in, the whole device froze, could not close the app or task manager to end the tasks, so I had to hard reset by holding onto the power button. For the price, comparing to other devices it is great, but having these problems only two weeks into buying it, is a big no no. Maybe later on there some hardware and/or software updates and hopefully the computer run.
I would recommend this to a friendBrand response from Snapdragon team
Posted .We appreciate you bringing this to our attention. Every day, more applications are becoming supported, either natively or through emulation. For the latest list of popular supported apps, please check https://www.qualcomm.com/products/features/windowsapps.
Form over Function.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, keyboard is better than you'd think but with the 14" MacBook Pro available, there is really no reason to buy this laptop. I guess if you needed Windows based functionality, that could be a reason to buy this. It's better than a lot of it's Copilot competition but that's not saying much.
No, I would not recommend this to a friendGets the job done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great deal for OLED display and touch screen. Also compact and sleek for daily purposes.
I would recommend this to a friendEasy choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop. Good price. Light weight. Suitable for lady
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is really light weight, easy to carry to my workgraphic is also nice
I would recommend this to a friend