Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,399.00
Save $100.99
The comparable value is $1,499.99

Customer reviews

Rating 4.4 out of 5 stars with 210 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 210 reviews
  • Rated 5 out of 5 stars

    New Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, lightweight, but poweful. Iblovecthe speed and screen resolution. Itsca great v lsptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a good model with some flaws

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using mine for ~2.5yr heavily. Dev work and (all but the Highest settings) gaming, it works great. Windows 11, I get ~12hr per charge light browsing. Definitely recommend buying the 8GB RAM model and purchasing & installing whatever RAM amount suits your needs. I did 16GB.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop but missed the mark for battery life

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this laptop is good. The battery life went 8 hours. There were no compatibility problems because it is an arm chipset. However this kind of laptop is supposed to get about 20 hours, based on reviews and the salesperson. It fell short of that.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Almost 5 starts, Windows is still landing into ARM

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent performance and battery life. Almost 5 starts considering some minor issues that happens sometimes. Clearly bugs related to ARM architeture and Windows, such as camera stops to work suddently and some blue screen of death. Looking to get it all corrected within next SO updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very handy and easy to carry. The function is like a power computer and fast response to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell XPS snapdragon

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Dell! I bought it for my business and it has worked out amazingly. Doesn't slow down and battery is long lasting. Screen is clear with crisp images. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast with snapdragon, lightweight and very clear screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Dell XPS. Great picture and very fast compared to my old work laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the compact nature of the laptop. Arm processor has worked with no issues on all applications used even some 3d printing software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best small laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is compact enough to carry everywhere and it provides the best display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop for frequent traveler.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and compact, ideal for frequent flyers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop, good battery life but keyboard...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essentially the sam XPS Plus we have seen before with intel chips only with Snapdragon. Screen is gorgeous and there is certainly less heat issues. I however ended up going with the surface pro for more versatility , I am also not a fan of the digital function row on the keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight. Battery life is great. The display is very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal open box

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up open box and it looks and works like new. OLED screen is really bright and the laptop is a big improvement over the 5yr old XPS13 it replaces. Only complaints so far are that the power button isn't labeled and the function keys only show with backlight (which you can turn on).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Very light and fast processing. !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Battery Life. Outstanding Display. Great Performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this machine!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this computer and i am pretty picky. it's small, fast, portable, stylish and it doesn't get too hot like every other computer i have had. i have had a few dells i liked- usually i prefer asus, but nothing compared to this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell loptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my new loptop. , i like touched screen and its powerfull, a lot memmory and its light . Good for a travel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean design. Fast machine, long battery hours. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery life

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life but app compatibility is an issue

    I would recommend this to a friend