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Customer Ratings & Reviews

$1,249.97
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Customer reviews

Rating 4.4 out of 5 stars with 212 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the product's excellent battery life, wonderful OLED display, and very good build quality. They also appreciate its good processor speed and portable, lightweight design. However, some customers note that it is light on USB ports and can run a bit warm. Connectivity is also an area where some users are still adjusting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 212 reviews
  • Pros mentioned:
    Build quality, Oled display, Portability

    Rated 4 out of 5 stars

    Solid laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slim and light, premium feeling laptop. The top row touch bar and fn keys has been a little annoying especially the esc key. The typing can be a little stiff but it's not terrible. The display is excellent and the performance too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad, but not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself ran really well. The -1 star is for the atrocious function keys. It reminds me a bit of the apple Touch Bar. No thanks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Oled display, Processor speed

    Rated 5 out of 5 stars

    Beyond Expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one beautiful laptop. Extremely light. Runs very cool. The OLED screen is extraordinary. Overall this is one high quality high caliber notebook. I had always heard good things about the Dell XPS series and this unit did not disappoint. Performance has been reliable and fast, even consistent. I have no reservations recommending this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Oled display, Processor speed

    Rated 5 out of 5 stars

    Very satisfied with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life and laptop speed. I am also amazed by the display quality

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    love this machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this computer and i am pretty picky. it's small, fast, portable, stylish and it doesn't get too hot like every other computer i have had. i have had a few dells i liked- usually i prefer asus, but nothing compared to this.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Sad to see it go.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the display model. The laptop was amazing! Lightweight, extremely fast and honestly a beautiful device. The downside, with my laptop, the battery was done for. Laptop wouldnt work without staying plugged into the power cord. Due to the device being a year old, Dell wouldnt help. Took the laptop back and got another. Was truly sorry to let it go. I didnt want to spend $1,400 on a new one. But if you are and looking for a windows with a Snapdragon, this is it!

    I would recommend this to a friend
  • Pros mentioned:
    Oled display
    Cons mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Good all purpose PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty happy so far. Expectations already in check, I'm a PC power user (grew up gaming, worked a career of IT Administration and Support for 15 years) and wanted a new toy to play with. I have long enjoyed simple browsing and typing experiences on machines but have found myself hugging power outlets more on Windows PC's than MacBooks over the years. Especially for everyday non productive tasks since that's normally all I do when I'm not on my gaming desktop. Notably I've been tinkering primarily with Chrome, and although Facebook has caused a few panics where the browser would do a soft reset of itself, ARM emulating x86/x64 applications seems pretty straightforward and seemless. I've been able to download niche applications that I don't feel like have any active development focusing on ARM for Windows (ProtonMail Bridge for instance) and it installed and runs without a hitch. The XPS specifically has excellent features. The OLED is the showstopper here naturally. It is pretty light on ports, but you should have already known this going into it. I really lucked out big time, I got it while it was Open Box and on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display, Processor speed

    Rated 5 out of 5 stars

    Sleek & Efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, OLED Screen, Fast and stays cool. The total package if you’re looking for a windows machine with the latest chip at a resinable price. Its become my go to device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Good choice overall

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, compact, reliable. It is exactly what I needed. Brought to a professional meeting. I was able to put it in my regular purse. Battery lasts the entire day of lectures and round tables. It is fast, very quickly responsive. It has backlit keyboard for use during flights back and forth. I was able to easily transfer the configurations and files from my older laptop in minutes when staring up. It came with a 30 days free McAfee anti-virus and I was this close to switch, but price of anti-viral was the same and I would need to switch it in the other 6 household devices. I would give it 6 stars if it weighted 200g less.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display, Processor speed

    Rated 5 out of 5 stars

    Best portable laptop in the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fast and beautiful laptop. The display is the best, and it's a 3K touchscreen display! The trackpad is as responsive as a Mac's, and the minimalistic design keeps the laptop free from dust. Probably the best portable laptop on the market. For Snapdragon Elite X, install the "OpenCL, OpenGL, and Vulkan Compatibility Pack" from the Microsoft Store. It will help you run most software. This information is hard to find because it's fairly new. For most people, it's a great laptop. However, if you are into CAD design, you shouldn't get this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality

    Rated 4 out of 5 stars

    Good battery life but cannot run some programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this laptop for a few weeks now. The battery life is great. The screen looks good as well. However, please be aware there are some Windows programs that will not run properly on a Snapdragon processor. Most programs work fine, but some custom programs, older programs, or games may not run properly. Check before you buy!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer so far. I love how small and lightweight it is. It will be great for traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Perfect buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is perfect Processor is perfect Battery life is very good Everything as described

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality

    Rated 5 out of 5 stars

    A Stunning Performer with OLED Brilliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell XPS 13.4" OLED Touch Screen Laptop is an absolute powerhouse. The Snapdragon X Elite chip delivers lightning-fast performance, making multitasking effortless. The OLED touch display is stunning, with vibrant colors and deep blacks that enhance every interaction. Battery life is outstanding, easily lasting through a full day of work. Whether you're a creative professional or just need a reliable and stylish laptop, this one checks all the boxes. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Oled display

    Rated 5 out of 5 stars

    Great laptop with software limitations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with outstanding battery life (around 18 hours of YouTube viewing at 40% brightness), excellent keyboard, vibrant display, and solid build quality. Sadly Snapdragon chips don't run statistical software so I had to return it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great laptop until you see what you cant use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of Dell computers. This model has the Snapdragon X Elite processor. The computer itself works great. The real shortfall is that my back up WD that i currently use on another windows 11 system will not work here. My Trend Micro loads but the display does not work here. Password Manger does not work here. I have become adjusted to the flush touchpad, but the delete flush button is difficult to use. If I had to do it over I would not have purchased this system and instead got a more typical Dell laptop. It is my hope that the software companies will adapt their software to work with this unit. At the time of this writing I have been using this unit for a month. Hoping that compatibility issues with many software will get worked out. I know I am looking for a desktop unit soon and sadly I won't make this choice again unless these issues are fixed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Oled display, Portability, Processor speed

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, very light! Display really pops and snapdragon chip delivers good speed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Oled display

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed and display. Battery life is really good. Very thin and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Portability

    Rated 5 out of 5 stars

    Perfect for Road Warriors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and light, this computer is just what I needed for my many business trips. Made with premium materials and sleek, this Dell attracts attention whenever I am using it on the road. It is also affordable and has enough power to be future-proof.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    A Premium Windows Laptop That Made Me Reconsider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this XPS Copilot+ PC for about a month now, and honestly, it's been pretty amazing. Coming from the Apple ecosystem, I was kinda nervous about switching back to Windows, but this laptop really sold me. First off, this thing is built beautifully. When you pick it up, it feels super premium and lightweight - definitely got what I paid for here. One of the best parts? It's so compact you barely notice it in your bag, and the touch screen is actually super handy (something you don't get with Macs). I've got it hooked up to two monitors most of the time, and it handles everything like a champ. Haven't really messed with the Copilot+ features much yet, but they're on my to-do list. Look, if you're like me and you've been going back and forth between Mac and PC, this XPS is definitely worth checking out. It's got all the premium vibes of a Mac but with Windows flexibility. Pretty solid deal

    I would recommend this to a friend