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Customer Ratings & Reviews

$1,249.97
Save $250.02
The comparable value is $1,499.99

Customer reviews

Rating 4.4 out of 5 stars with 212 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the product's excellent battery life, wonderful OLED display, and very good build quality. They also appreciate its good processor speed and portable, lightweight design. However, some customers note that it is light on USB ports and can run a bit warm. Connectivity is also an area where some users are still adjusting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 212 reviews
  • Pros mentioned:
    Battery life, Oled display

    Rated 5 out of 5 stars

    Good daily use laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, long battery life, crisp display, and light weight. Good for daily office, school, or personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Awesome on the go laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my older laptop to a PC setup and got this laptop for on the go computing and it is a great laptop. It looks great, is very portable and has an awesome battery life. I usually get around 10-12 hours on this while doing schoolwork and watching shows, surpassing the product-described battery life. The touchpad looks and feels great as well. Overall, I am a huge fan of this product and am very happy I went with it.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Portability

    Rated 5 out of 5 stars

    Lightweight, fast, and stylish!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the design of this computer! It’s fast, the keyboard is excellent, and the device is lightweight and practical. I highly recommend this model.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was alright for me but I will end up returning. Pros: Battery life and screen are nice! small and lightweight snapdragon x elite Cons: no physical keys for the function keys experienceda lot of ghost clicking when opening up certain files touchpad was buggy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Nice laptop, good battery life but keyboard...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essentially the sam XPS Plus we have seen before with intel chips only with Snapdragon. Screen is gorgeous and there is certainly less heat issues. I however ended up going with the surface pro for more versatility , I am also not a fan of the digital function row on the keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    good choice at sale price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for everyday tasks. The OLED screen makes watching videos, or streaming movies a delight. The Snapdragon processor uses far less power, and therefor, the battery has phenomenal all day life. Although the processor was great for usual tasks, I did feel that it was a little slower than the numbers would suggest. Still, overall a very nice computer

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Oled display

    Rated 5 out of 5 stars

    Very satisfied with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life and laptop speed. I am also amazed by the display quality

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is compact, fast, and easy to use. I bought it for 3D printing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Slick bang for your buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I have seen in a long time. I love the Snap Dragon Elite processor on it. Amazing battery life and performance. The keyboard and the hidden trackpad look out of this world. I'd prefer a 15 inch display but, I liked this so much I'm keeping this one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Fãs, light with a massive battery life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, light with a massive battery life. Need some time to adjust to the keyboard as the keys are quite close to each other. If you use several plug in devices you will need a usb adapter to expand the usb ports, has only 2 USB-C.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Expensive, but I expect it to be worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and shape and battery life. Still getting used to the connectivity. This is my second XPS 13: I hung on to the old one a mighty long time, and I hope to do that again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    A bit heavy but functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit heavier than the six year old laptop that it replaced. Hope to have better battery luck with this one! Functionality is great and fast, graphics excellent

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer, love it. The computer is lightweight, super fast and easy to navigate. It checks all the boxes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not strong enough for my needs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the value and the look of this laptop. It’s slim and easy to place in my bag. It’s nice sleek design and not very bulky. It’s very fast and good for a college student but I also like to play games with my laptop and edit videos and this didn’t do much in those two areas. The battery life though is great for a good use and it’s built inside and strong.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Dell XPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the body of the laptop. It's size is very comfortable for travelling and carrying. Overall the product is really very good. The battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Compact Home PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is perfect for home use. It is light weight, compact and does everything that I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop perfect size, great for travel, good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Best option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is easy to use and has a great display.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality

    Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop, I did end up returning mine but that was for unrelated reasons. Chery long battery life, love the class trackpad. The screen is amazing and vivid. All in all a food machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell XPS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleekness of this laptop. I had been searchign for a new laptop to keep with me for my last semester of undergrad and into my post grad schooling. This checked all my boxes. I love the new copilot program it is amazing and truly helps me with so much in my day to day questions as well as anything school related. I love that it is very lightweight yet packs a big punch. I had been holding off from buying it but saw there was a sale and knew I had to get it. Ive had a MacBook and a Surface before this and it truly is just worth the price with how easily it is to use in and out of school. If you needed a sign to take the plunge THIS IS IT!

    I would recommend this to a friend