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Customer Ratings & Reviews

$1,249.97
Save $250.02
The comparable value is $1,499.99

Customer reviews

Rating 4.4 out of 5 stars with 212 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the product's excellent battery life, wonderful OLED display, and very good build quality. They also appreciate its good processor speed and portable, lightweight design. However, some customers note that it is light on USB ports and can run a bit warm. Connectivity is also an area where some users are still adjusting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 212 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for travel and day to day tasks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, exactly what I was looking for when travelling. Very slim and light, great battery duration.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Best laptop ever had

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good on battery. Its incredibly good. It just blows my mind on how fast it is too

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Dell XPS 13.4 + Snapdragon X Elite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Good performance, battery life and wireless connectivity Cons: No option to upgrade hardware and limited ports

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Dell XPS 32GB / 2TB is a very good value.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell XPS was purchased in July of 2024. It offers the best value in its class. I was tossed between this Dell and Asus. Final decision was for the extra 8GB of 32GB RAM and flip/touch screen over the Asus' dedicated graphic card that wins my purchase decision. Speed is all right. I am not a randering-demand user and thus, I couldn't really tell unless I run a lab test. Housing is well built and overall quality is an extention of the Dell XPS line for which the company had always advertise for the XPS line's reputations to the consumers. So far, I am loving it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Sleek Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice light laptop, great battery power, really like features, would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad, but not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself ran really well. The -1 star is for the atrocious function keys. It reminds me a bit of the apple Touch Bar. No thanks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good solid little laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little laptop. You need to determine what your use case for this laptop. The keyboard is a bit weird and not very good to type one. Also, the top haptic buttons at the top don't always work upon first touch. However, the haptic trackpad is amazing. The fact that you can't see where it starts and ends isn't a big deal. I never look at the trackpad when i use it and its not hard to find.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Its a good model with some flaws

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using mine for ~2.5yr heavily. Dev work and (all but the Highest settings) gaming, it works great. Windows 11, I get ~12hr per charge light browsing. Definitely recommend buying the 8GB RAM model and purchasing & installing whatever RAM amount suits your needs. I did 16GB.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good laptop but missed the mark for battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this laptop is good. The battery life went 8 hours. There were no compatibility problems because it is an arm chipset. However this kind of laptop is supposed to get about 20 hours, based on reviews and the salesperson. It fell short of that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Almost 5 starts, Windows is still landing into ARM

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent performance and battery life. Almost 5 starts considering some minor issues that happens sometimes. Clearly bugs related to ARM architeture and Windows, such as camera stops to work suddently and some blue screen of death. Looking to get it all corrected within next SO updates.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, lightweight, but poweful. Iblovecthe speed and screen resolution. Itsca great v lsptop.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Processor speed

    Rated 5 out of 5 stars

    GREAT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast with snapdragon, lightweight and very clear screen

    I would recommend this to a friend
  • Pros mentioned:
    Oled display, Processor speed

    Rated 5 out of 5 stars

    Great portable laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Dell XPS. Great picture and very fast compared to my old work laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display, Portability

    Rated 5 out of 5 stars

    One of the best small laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is compact enough to carry everywhere and it provides the best display.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Strong Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very handy and easy to carry. The function is like a power computer and fast response to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop for frequent traveler.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and compact, ideal for frequent flyers.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the compact nature of the laptop. Arm processor has worked with no issues on all applications used even some 3d printing software.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 4 out of 5 stars

    Great deal open box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up open box and it looks and works like new. OLED screen is really bright and the laptop is a big improvement over the 5yr old XPS13 it replaces. Only complaints so far are that the power button isn't labeled and the function keys only show with backlight (which you can turn on).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Oled display

    Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Battery Life. Outstanding Display. Great Performance.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Very light and fast processing. !

    I would recommend this to a friend