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Customer Ratings & Reviews

$1,247.99
Save $252
The comparable value is $1,499.99

Customer reviews

Rating 4.4 out of 5 stars with 212 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the product's excellent battery life, wonderful OLED display, and very good build quality. They also appreciate its good processor speed and portable, lightweight design. However, some customers note that it is light on USB ports and can run a bit warm. Connectivity is also an area where some users are still adjusting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 212 reviews
  • Rated 3 out of 5 stars

    Alright purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is awful. Other than that it’s a good computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a great laptop so far for my college grandchild

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lives forever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this machine, I have not run into any compatibility issues, crazy i can use my iPhone charger to keep unit at 100% while watching YouTube all day. I am fantastically impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brenda

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am go glad I chose the Dell XPS 13. It is a pleasure to use and love the display and keyboard. Would definitely recommend this laptop for all users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful salespersons.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. The colors are brilliant and Best Buy did a wonderful job of transferring my info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best laptop I have ever owned. Sadly the wife made me return it due to its price… but it’s definitely worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DELL XPS 13

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, I purchased it after my previous computer slowed down on me and this computer has been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product looks so amazing, working great! Sometime get little issue when turn on computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design. Craftsmanship is superb and the OLED panel is sharp. Performance and speed is powerful for my day to day usage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was alright ultimately returned it, price was a little high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell PC Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is very nice. It's really very smooth to use. I have installed pubg for experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. Wish came with free apps. But hey everyone making money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far pretty good, it has rebooted about 4 times I’ve had it for less than 30 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dele

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Delle so far and I love it and wold recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Spec, not too expensive price. Unique design. I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    light weight laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great form factor, easy to use, camera isn't great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop does what it needs to do, I like the touchscreen feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exellent Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the performance, love the design Wr also had an exellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it, excellent combination of configuration for media

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working in good condition with all premium features.

    I would recommend this to a friend