4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Laptop_Computers
  • The Copilot+ XPS has powerful, on-device AI that delivers cutting-edge responsiveness and unmatched speed for navigating demanding multitasking workloads.
  • Snapdragon X Elite is a powerful and efficient on-device AI system that is powered by the Snapdragon X Elite chip. This chip provides unmatched speed and efficiency, making it a top choice for those looking for a high-performance device.
  • Qualcomm Hexagon NPU is an Al-dedicated chip that improves power efficiency, extends battery life, helps your laptop run cooler and quieter, and increases security.
  • Click to Do (preview) Offers quick actions over images or text. Recall (preview) Helps you remember what you've seen. Copilot + PC Improved Windows search Efficiently locate documents and images in seconds. Super Resolution in Photos Turn fuzzy photos into crisp, high-def memories.
  • Windows Copilot Key With one click, you have instant access to Copilot in Windows - your own personal AI assistant.
  • Immersive Experience: Get detailed, true-to-life color and sound with 3K+ and quad audio so content comes to life.
  • Seamless Glass Touchpad. A haptic touchpad provides precise responsive feedback. Sleek glass across the palm rest feels friendlier to the touch.
  • The text on the image reads: "Touch Function Row. Toggle between media and function keys easily and bring forward only the icons you want."
  • Sleek, Modern Design Crafted with machined (CNC) aluminum and Gorilla Glass 3 to deliver a strong, lightweight laptop.
  • Ultimate mobility: Thin and light laptop with groundbreaking battery life so you can stream, create and work on the go.
  • Low Impact Packaging Ships in packaging made with 100% recycled or renewable content that is also 100% recyclable.
  • Alt View 14. Dell - XPS 13 - Copilot+ PC - 13.4" OLED Touch-Screen Laptop - Snapdragon X Elite w/ Dual Core Boost - 16GB Memory - 512GB SSD - Graphite.
  • Thunderbolt 4 (USB-C) (DisplayPort 2.1 and Power Delivery)
  • The text on the image is already grouped and correctly written. It describes the features of a laptop computer, including a Snapdragon X Elite processor, 512GB M.2 PCle NVMe solid state drive, 16 GB LPDDR5X 8400MT/s memory, and a Qualcomm Adreno GPU.
  • Laptop_Computers: "Dell laptop computer with a silver case and a black keyboard. The laptop is open and ready for use. The keyboard is visible and the laptop is sitting on a white background."
  • Laptop_Computers
  • Alt View 19. Dell - XPS 13 - Copilot+ PC - 13.4" OLED Touch-Screen Laptop - Snapdragon X Elite w/ Dual Core Boost - 16GB Memory - 512GB SSD - Graphite.
  • Laptop computers are becoming increasingly popular due to their portability and versatility. They are designed to be lightweight and easy to carry around, making them ideal for students, professionals, and individuals who need to work on the go. Laptops come in various sizes and styles, with some featuring touchscreens and others equipped with traditional keyboards and touchpads. They are also available in different operating systems, such as Windows, macOS, and Linux, which allows users to choose the one that best suits their needs. Additionally, laptops can be used for a wide range of tasks, from browsing the internet and watching movies to creating documents and running complex software applications. Overall, laptops are a versatile and convenient option for those who need a powerful and portable computing device.
  • Laptop computers are designed to be portable and lightweight, making them ideal for use in various settings. They typically have a built-in keyboard and a touchscreen display, allowing users to interact with the device in multiple ways. Laptops come in various sizes and styles, with some featuring a detachable keyboard or a foldable screen. They are equipped with powerful processors and can run a wide range of software applications, making them suitable for both personal and professional use.
  • Alt View 22. Dell - XPS 13 - Copilot+ PC - 13.4" OLED Touch-Screen Laptop - Snapdragon X Elite w/ Dual Core Boost - 16GB Memory - 512GB SSD - Graphite.
  • The text on the image reads: "21. 21. 21. 4. 5. 0. 7. 1. 1. 2. 1. 0. 7. 1. 1. becace I 7 1 I - whh 5 A."
  • Alt View 24. Dell - XPS - 13.4" 3K OLED Touchscreen Laptop - Snapdragon X Elite X1E-80 2024 - 16GB Memory - 512 GB Storage - Copilot+ PC - Graphite.
  • Alt View 25. Dell - XPS - 13.4" 3K OLED Touchscreen Laptop - Snapdragon X Elite X1E-80 2024 - 16GB Memory - 512 GB Storage - Copilot+ PC - Graphite.
  • Alt View 26. Dell - XPS - 13.4" 3K OLED Touchscreen Laptop - Snapdragon X Elite X1E-80 2024 - 16GB Memory - 512 GB Storage - Copilot+ PC - Graphite.
  • Alt View 27. Dell - XPS - 13.4" 3K OLED Touchscreen Laptop - Snapdragon X Elite X1E-80 2024 - 16GB Memory - 512 GB Storage - Copilot+ PC - Graphite.
  • esc D prts SC home end insert delete - - 1 2 3 4 5 6 7 . 8 9 0 - - + - backspace tab Q W E R T Y U | O P ( [ } ] I / caps lock A S D F G H J K L : - . - enter shift Z X C V N M < - > - ? / shift ctrl fn alt alt ctrl < g Pg >
  • The text on the image reads: "CAPTINA ATS R CH 1 H A".
  • Dell laptop computer with the screen open.
  • Alt View 31. Dell - XPS - 13.4" 3K OLED Touchscreen Laptop - Snapdragon X Elite X1E-80 2024 - 16GB Memory - 512 GB Storage - Copilot+ PC - Graphite.
  • The image shows a close-up of a keyboard, with the top part of the keyboard visible. The keys are arranged in rows, and the keyboard features a tab lock and caps lock key. The keys are labeled with letters and numbers, including the letters A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V, W, X, Y, and Z. The keyboard also has a shift key and a ctrl key.
  • The text on the image reads "DSYT ue J X u Z S Y rus 0 capslock 1 20 p - 258". This is a combination of letters and numbers, but it does not form coherent words or phrases. It is likely that this text is a random arrangement of characters, possibly related to the keyboard or computer system.
  • Microsoft Copilot+ PC - Product Overview Video video 1 minutes 08 seconds
  • Recall (preview) - Timeline and Search video 0 minutes 31 seconds
  • Recall (preview) - Settings and Control video 0 minutes 30 seconds
  • Recall (preview) - Security video 0 minutes 26 seconds
  • Improved Windows Search video 0 minutes 28 seconds
  • Click to Do (preview) - Image Actions video 0 minutes 22 seconds
  • Click to Do (preview) - Text Actions video 0 minutes 27 seconds
  • Photos - Super Resolution video 0 minutes 31 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Dell Technologies and McLaren Mastercard Formula 1 Team Inspire video 0 minutes 30 seconds
  • Introducing the XPS Windows 11 AI PC video 0 minutes 39 seconds
  • Sustainability circular economy video video 1 minutes 12 seconds

Dell - XPS - 13.4" 3K OLED Touchscreen Laptop - Snapdragon X Elite X1E-80 2024 - 16GB Memory - 512 GB Storage - Copilot+ PC - Graphite

Model:
XPS9345-SX12807BLK-PUS
SKU:
6584127
Highly rated by customers for:
$1,499.99

Customer reviews

Rating 4.4 out of 5 stars with 212 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the product's excellent battery life, wonderful OLED display, and very good build quality. They also appreciate its good processor speed and portable, lightweight design. However, some customers note that it is light on USB ports and can run a bit warm. Connectivity is also an area where some users are still adjusting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 212 reviews
  • Pros mentioned:
    Build quality, Portability

    Perfect for Road Warriors

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and light, this computer is just what I needed for my many business trips. Made with premium materials and sleek, this Dell attracts attention whenever I am using it on the road. It is also affordable and has enough power to be future-proof.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Oled display

    Good daily use laptop.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, long battery life, crisp display, and light weight. Good for daily office, school, or personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Awesome on the go laptop.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my older laptop to a PC setup and got this laptop for on the go computing and it is a great laptop. It looks great, is very portable and has an awesome battery life. I usually get around 10-12 hours on this while doing schoolwork and watching shows, surpassing the product-described battery life. The touchpad looks and feels great as well. Overall, I am a huge fan of this product and am very happy I went with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was alright for me but I will end up returning. Pros: Battery life and screen are nice! small and lightweight snapdragon x elite Cons: no physical keys for the function keys experienceda lot of ghost clicking when opening up certain files touchpad was buggy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality, Portability

    Lightweight, fast, and stylish!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the design of this computer! It’s fast, the keyboard is excellent, and the device is lightweight and practical. I highly recommend this model.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    New Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, lightweight, but poweful. Iblovecthe speed and screen resolution. Itsca great v lsptop.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality
    Cons mentioned:
    Heat dissipation

    Nice laptop, good battery life but keyboard...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essentially the sam XPS Plus we have seen before with intel chips only with Snapdragon. Screen is gorgeous and there is certainly less heat issues. I however ended up going with the surface pro for more versatility , I am also not a fan of the digital function row on the keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    good choice at sale price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for everyday tasks. The OLED screen makes watching videos, or streaming movies a delight. The Snapdragon processor uses far less power, and therefor, the battery has phenomenal all day life. Although the processor was great for usual tasks, I did feel that it was a little slower than the numbers would suggest. Still, overall a very nice computer

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Slick bang for your buck

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I have seen in a long time. I love the Snap Dragon Elite processor on it. Amazing battery life and performance. The keyboard and the hidden trackpad look out of this world. I'd prefer a 15 inch display but, I liked this so much I'm keeping this one.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Nice computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is compact, fast, and easy to use. I bought it for 3D printing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Nice setIp

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight for travel and good graphics and workhorse

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Usb ports

    Fãs, light with a massive battery life.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, light with a massive battery life. Need some time to adjust to the keyboard as the keys are quite close to each other. If you use several plug in devices you will need a usb adapter to expand the usb ports, has only 2 USB-C.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connectivity

    Expensive, but I expect it to be worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and shape and battery life. Still getting used to the connectivity. This is my second XPS 13: I hung on to the old one a mighty long time, and I hope to do that again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    A bit heavy but functional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit heavier than the six year old laptop that it replaced. Hope to have better battery luck with this one! Functionality is great and fast, graphics excellent

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Dell laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer, love it. The computer is lightweight, super fast and easy to navigate. It checks all the boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Dell XPS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the body of the laptop. It's size is very comfortable for travelling and carrying. Overall the product is really very good. The battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    My review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop perfect size, great for travel, good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality

    Good machine

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop, I did end up returning mine but that was for unrelated reasons. Chery long battery life, love the class trackpad. The screen is amazing and vivid. All in all a food machine.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Compact Home PC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is perfect for home use. It is light weight, compact and does everything that I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Best option

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is easy to use and has a great display.

    I would recommend this to a friend
Page 4, Showing 61-80 of 212 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.