Customer Ratings & Reviews
- Model:
- XPS9320-7585SLV-PUS
- SKU:
- 6520770
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers love the XPS 13 Plus's keyboard quality, lightweight design, and portability. Many appreciate its small size and beautiful aesthetics, but some users point to battery life and heat as potential drawbacks. A few also mentioned concerns about the limited port selection.
This summary was generated by AI based on customer reviews.
Sales rep
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales ppl knew their merchandise I wish there were more dicounts or sales going on
I would recommend this to a friend- Pros mentioned:Processor speed
Awesomeness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was such a device upgrade from my last computer. The internal processor is fast and suited everything I was looking for in a new computer. Even though it was a bit of money, it is a great investment for yourself for starting college or for personal brosing at home.
I would recommend this to a friend Worth the money!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a student who uses the laptop a lot.Best laptop I’ve ever used!
I would recommend this to a friendPerfect for everything I need
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I uae this all day for work and day trading!! Love this labtop!! Highly recommend!!
I would recommend this to a friendLaptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop ever bought. It’s fast and efficient and battery life is great.
I would recommend this to a friendThe small one laptop u can get
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for work and mini gaming daily. high recommend
I would recommend this to a friendDell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision made to buy latest dell xps. Will recommend to my friends as well.
I would recommend this to a friendDell laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, exactly what I was looking for more than I expected
I would recommend this to a friendGreat!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, nice condition and is very responsive!
I would recommend this to a friend- Cons mentioned:Battery life
Ok if you don’t mind keeping it plugged in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size, loved that it is touch, but the battery life only last for 8 hours.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear LatashaH,
Thank you for taking the time to leave us your review. We are sorry to hear that you are experiencing issues with your Dell XPS 13 Plus laptop because its battery performance is not as good as you expected.
We will share your review with our quality team, so improvements can be made in the future.
Below I have provided steps with the full article that can help you improve the battery performance of your laptop:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn it on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver features.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
If this issue is still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Katarina@Dell
Hp
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product I'm so happy and excited about the new laptops
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very nice computer. Have waithing to get this
I would recommend this to a friendPurchase of sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Max was very helpful in the selection of the sound bar.
I would recommend this to a friendDell XPSPlus
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Dell XPS13 Plus is a classy small computer. Love the look, the clean styled keyboard and even the small (13") screen. Battery life is good, not great but good. Only downside is the lack of ports; it comes with just two USB-C ports and one is devoted to the battery charger. I bought a USB hub with HDMI, audio port and expansion USB-cs -- essential!
I would recommend this to a friendIt wa good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The place was good, good people in, Helped on time
I would recommend this to a friendLight Tablet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tablet. Set up by Geek. No problems at all.
I would recommend this to a friendreview
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.drives usb c dock station drives usb c dock station
I would recommend this to a friendBeautiful laptop but has issues
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this laptop, but the screen didn't work consistently when it was turned back, and the seamless trackpad got stuck and wouldn't work at all, one day after purchasing...returned it for a new one and had the same issues! It is a beautiful laptop but it just didn't work well.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi MollyB,
Thank you for taking the time to leave us your review. We apologize for the display and touchpad issues you are having with your XPS 13 Plus. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided troubleshooting articles that can help resolve these issues.
How to Troubleshoot Display or Video Issues on a Dell Laptop: https://dell.to/2Sx1VkZ
Touchpad Usage and Troubleshooting Guide: https://dell.to/3zwM1rp
If you still experience any issues, please reach out to us at: https://bit.ly/DellSupportTeam
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Jay@Dell
- Cons mentioned:Heat
Disappointment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open-box unit. It has all kinds of problem that people talk about over the Internet, overheating, trackpad, speaker, etc. I think if a unit is returned for hardware issue, it shouldn't be put on the shelf again until the problem is fixed.
No, I would not recommend this to a friend Don’t buy!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 1.5 years and won’t start up. Apparently there is an issue with this computer per geek squad
No, I would not recommend this to a friend