Customer Ratings & Reviews
- Model:
- XPS9530-7701SLV-PUS
- SKU:
- 6540610
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the fast performance, sharp display, long battery life, and high build quality of the XPS 15. They appreciate the powerful performance, upgradability, and responsive nature of the laptop. However, some customers have concerns about the overheating issue and the low-resolution webcam.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fast
Dell is Incredible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dell has become one of the best brands overall for laptops. My experience has been increidble thanks to the great technology behind each hardware. The speed of the laptop, optimization, sofwares, graphics; every aspect of it in general has been top notch. I have already bought Dell laptops before and I have never been disappointed with my purchases. I would definitely recommend this laptop and the brand itself to friends and family.
I would recommend this to a friend - Pros mentioned:Display, Performance
Dell - XPS 15 15.6" FHD+ Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good screen, great performance. I switched to 32gb memory, but it's pretty solid as from factory.
I would recommend this to a friend Engineering Major Here
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Going into my freshman year of college, and using this laptop. Dell laptops are some of the best laptops to get, especially for STEM majors in college. They allow you to run certain programs; which you’ll need for various courses. Great specs for the price!
I would recommend this to a friendFlickering screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My XPS 15 9530 is less than 2 months old and the screen randomly flickers with use of the touchscreen. It happens every time I use the computer. I’ve wasted no less than 5 hours troubleshooting with Pro Support on 3 calls and uninstalling and reinstalling Windows in addition to troubleshooting on my own. Nothing has fixed the issue. This is my only work computer and today its been out of commission for 2 hours uninstalling/reinstalling Windows.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear DMCC,
We value your feedback and want to thank you for taking the time to leave a review of your Dell XPS 15 laptop. We are sorry to hear that you are experiencing an issue with your screen flickering. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided a troubleshooting link to help resolve your issue.
Screen Flickering Troubleshooting Link:
https://www.dell.com/support/contents/en-us/article/product-support/self-support-knowledgebase/fix-common-issues/monitors-and-screens
If you need further assistance, we recommend using the toll-free number or chat link below to reach a member of our Dell Support Team.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Laptop died 1 year later
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop died after being just over a year old. Dell support was terrible, 5 attempts, 30 days, to finally fix it but that fix died 10 months later. Dell's response, you should have bought a longer warranty. I got better longevity from a chrome book.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey There bkarein,
Thank you for taking the time to leave a review of your Dell XPS 15 laptop. We are sorry to hear that your device is not showing signs of life. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. If you need further assistance we recommend using the toll-free number or chat link below to reach our support team.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell