Customer Ratings & Reviews
- Model:
- XPS9510-7982SLV-PUS
- SKU:
- 6468145
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the display, design, gaming capabilities, performance, keyboard, powerful build, speakers, and price of the XPS 15.6" FHD+ Laptop. They particularly appreciate the beautiful high-resolution display, sleek design, smooth gaming experience, responsive keyboard, and powerful performance. However, some customers have concerns about the battery life, overheating issues, limited ports, poor webcam quality, and fan noise.
This summary was generated by AI based on customer reviews.
Dell laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dell has a great computer but we ended up returning it when we could not migrate over two gmail accounts to Outlook. When moved all of the folders created on the old laptop did not move to the new laptop. All other data moved without problems. We will try again in the future to purchase a unit to replace this 2015 gaming computer.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hi HP9015,
Thank you for your valued feedback. We apologize for the issues you had with your XPS 9510 and ultimately decided to return the system. This is certainly not what we like to hear from our loyal customers. In the future, we would love the opportunity to help troubleshoot any issues you may be facing.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
Solid laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dell xps has a great screen and although it's a 15.6 inch laptop it is still very portable.
I would recommend this to a friendVery worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is so worth the upgrade. I love everything about it! Just keep in mind there's no USB ports only USB-C, lucky for me that's alright.
I would recommend this to a friendDell XPS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall laptop for everyday office activities. No issues at all so far.
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Laptop for my school needs. Wish it had a touch screen but makes up for that woth an awesome graphics card woupd highly recommend tbis purchase!
I would recommend this to a friendDell XPS 15 - Good Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dell XPS 15 is a solid laptop. It has a solid look and feel.
I would recommend this to a friendGreat machine. Pick mine up since I upgraded!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine! I liked it so much I returned it to get the upgraded version with the 1TB hard drive and UHD touchscreen.
I would recommend this to a friendMeets expectations and more!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Only comment is that the specs says it has an OLED screen, but it doesn't. Does come with the larger battery. Non glare monitor is great.
I would recommend this to a friendThumbs up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pc that handles my programs well. Use it for picture editing and no problems.
I would recommend this to a friendAmazing laptop for work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Dell XPS is really amazing for work and the fabric is 100% great quality
I would recommend this to a friendTHE RIGHT CHOICE!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well designed for the requirements of an engineering major in all respects! Easy to use and terrific speed combined with long battery life.
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very modern look and feel with the minimal bezel design. My favorite part is the build quality that uses one piece metal around the entire body.
I would recommend this to a friendBest laptop ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superfast. Elegant design and easy set-up. Would recommend it to anyone looking for an all-in-one laptop to last them for years to come.
I would recommend this to a friendDell xps
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop. Good resulotion only con will be the heat that it produces from the vents to the keyboard, due to the desing of it.
I would recommend this to a friendMy Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great, exactly what i was looking for. The service in store was terrible but at least i'm good at picking products
I would recommend this to a friend- Cons mentioned:Fan noise
Look up know issues before purchasing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will be returning. After complete set up with windows and such, took on business trip. Fan ran consistently while in use. Had an earlier model of of this XPS we had to take back to factory specs right at it's one year warranty.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello MsTex,
Thank you for taking a moment to share your review. We apologize for the issues you have with fan noise and would love to assist you as soon as possible. Below are steps to run a pre-boot diagnostic test that can help.
Here are the recommended steps for troubleshooting your fan issue:
1. Restart your Dell PC.
2. When the Dell logo appears, press F12 key to enter One-time Boot Menu.
3. Use the arrow keys to select Diagnostics and press Enter key on the keyboard.
4. Follow the on-screen prompts and respond appropriately to complete the diagnostics.
5. If the test fails, ensure to write down the error code and validation code.
6. This article can be used to further assist: http://dell.to/38XbfCV.
We recommend following the steps above to resolve your fan issue. If your issue with fan noise continues, please contact our support team here: https://bit.ly/DellSupportTeam.
Best regards,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a seriously slick machine. Loving the screen and trackpad. The keyboard had just enough oomph to feel good to type on.
I would recommend this to a friendDell Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal! Best Buy always has the best prices and quality products! especially in electronics
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop with great features for my Engineering student. The best part: no one else had them in stock, not even Dell!
I would recommend this to a friendNice looking machine, but QC is a issue.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to be very exited about this xps 15. but the wobble trackpad issue still there, sometimes the right click will stop working. The screen brightness is also not very uniform, obvious bright spot at the left bottom corner.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Federic,
Thank you for your review. We are sorry to hear of the issues you have had with your touchpad and the screen brightness of your laptop. This is not what we like to hear from our valued customers. Some Notebooks and Tablets with Keyboards have added gesture features to the touchpad hardware and drivers. A few of these features are two or three finger scrolling, pinch zoom, circle zoom, rotate and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties. I have provided some tips to modify these settings.
Here are the recommended steps for troubleshooting your touchpad issue:
1. In the Search box, type main.cpl.
2. Touch or click main.cpl in the list of programs.
3. Touch or click the Dell Touchpad tab.
4. Touch or click on the picture of the touchpad.
5. Touch or click Gestures (depending on your computer there may not be a Gestures option).
6. Change the options as preferred.
7. Touch or click Save.
8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
9. Touch or click OK on the Mouse Properties window.
10. If the touchpad still does not work after following the preceding steps, refer to Dell Knowledge Base article - http://dell.to/2iaiujA.
You can read the full article here - http://dell.to/2tqmS02. If you come across any questions, issues, or concerns after the recommended steps above, please contact Dell Support at your earliest convenience at 1-800-264-9896.
Sincerely,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.