Customer Ratings & Reviews
- Model:
- XPS9510-7982SLV-PUS
- SKU:
- 6468145
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the display, design, gaming capabilities, performance, keyboard, powerful build, speakers, and price of the XPS 15.6" FHD+ Laptop. They particularly appreciate the beautiful high-resolution display, sleek design, smooth gaming experience, responsive keyboard, and powerful performance. However, some customers have concerns about the battery life, overheating issues, limited ports, poor webcam quality, and fan noise.
This summary was generated by AI based on customer reviews.
Great one.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased. Went with the FHD screen as it gets much better battery life. I tried an open box OLED screen, and though beautiful, not worth the battery drain. The only downside is the lid doesn't open as easily as most laptops.
I would recommend this to a friendBad store experience but awesome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop. Even though I Couldn’t end up purchasing it from there . And it’s because of the manager at that location didn’t really wanna understand my issue and was unwilling to help at all . But that being said , it’s a fantastic laptop.
I would recommend this to a friendnew to me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't it long enough or know enough about computers to say anything of value. Coming from a windows 7 with sticky keys, seems great
I would recommend this to a friendGood for engineering softwares
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop works for my purposes. I'm currently learning different softwares like AutoCAD, Civil 3D, MatLab, and Python. The laptop was successful in downloading and uploading files quickly with no problems. A very versatile in my opinion.
I would recommend this to a friendSolid Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great quality laptop. The exterior feels sturdy and reliable. So far, the RAM is doing what it needs to. I'm excited to give the graphocs card a try. The SSD is really fast and for what I need it for, 512GB is a good size.
I would recommend this to a friendDell knocks it out the park
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computing machine right here. Been wanting an XPS for a while and finally pulled the plug (well plugged one in). Great specs, great battery, fast, does everything I want and need. AND more.
I would recommend this to a friendBeautiful Beast
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is an absolute BEAST, as you might expect given its specs. The keyboard is spacious, the trackpad is smooth as butter, and the screen is gorgeous and has barely any bezel around it. Highly recommend!
I would recommend this to a friendSensitive tracker pad, but great computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a computer to run photoshop and 3D printer. This computer fit the bill and I am so happy with it. Wish the tracker pad wasn't so sensitive, but happy with the processor of the computer.
I would recommend this to a friendDell XPS 15 a great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Dell XPS 15.6" laptop is a solid, durable device. I purchased this as a gift for my grandson for his educational use. So far it is meeting or exceeding all expectations.
I would recommend this to a friendNo Bueno
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this XPS after my dell xps from 2018 crashed and burned. This one didn't last long. Had problems since i opened it and to this day I can only use it for about 20min and then it will freeze. I tried everything. I keep it updated but I am DONE with dell.
No, I would not recommend this to a friend- Cons mentioned:Overheating
Okay so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is very fast but has problems with overheating does work with Windows 11.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Jamie,
We appreciate you taking the time to leave us your valued feedback. We sincerely apologize for the overheating problem you are experiencing with your XPS 9510. To help with the overheating issue, we recommend making sure your BIOS is up to date on your system. I have provided a link to the Drivers and Downloads page for your PC so you can check for and do any applicable updates.
Drivers and Downloads page: https://dell.to/3fZYVGb
After utilizing the troubleshooting options provided, if the issue is not resolved, please contact our support team here: https://bit.ly/DellSupportTeam.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not a bad product it serves it’s purpose I would recommend this product to somebody else
I would recommend this to a friendPretty cool
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall solid laptop. Only issues were with the display and weight of the laptop.
I would recommend this to a friendDell XPS 15.6"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop Dell XPS 15.6" with 16 GB de ram memory, 512 GB hard disk of solid state.
I would recommend this to a friendnice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very stunning display with hd panel, seems like the Dell has fixedly the issue with the trackpad wobbling problem. So far I got nothing to complain about it. It’s a perfect laptop.
I would recommend this to a friendDude, you’re getting a dell
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t use this as much as I thought, but totally capable of whatever we throw at it
I would recommend this to a friendDell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly was expecting more from this. I have another laptop that had the same card and lesser processor, and I prefer that one over this Dell. Slow when a few windows are open, and for someone that runs slicers and software that devours, this was far too slow. Go with the HP Spectre over this, spend the extra! Good battery life though.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello ThomasMD,
We would like to thank you for taking the time to provide us with your feedback. We apologize for the issues you have come across with your Dell XPS 9510 laptop because it is performing slowly.
I have provided some steps you can take that should help with this issue.
There are several ways to help improve the performance of your computer if it is running slower than you expected it to. We'd recommend the following steps to help improve your computer's overall performance and speed:
1. Restart your computer regularly.
2. Run the automated tools provided in the SupportAssist Tool.
3. Run a complete hardware diagnostic test.
4. Scan your computer for malware.
5. Restore your Dell computer using Windows System Restore.
6. Reinstall Microsoft Windows.
You can read the full steps associated with each of these recommendations here: https://dell.to/3n29QjE.
If the performance issue with your XPS laptop is still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine, it comes with great specs, Windows 11, and a discrete graphics card making this machine a fairly capable machine and can handle various work loads.
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product as a replacement laptop for my Bible study and HAM radio logbook.
I would recommend this to a friendGreat laptop, and it looks good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Premium build and the new Intel processors are great for thermals and performance. This is a workhorse for professionals and it looks sleek while its at it.
I would recommend this to a friend