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Customer Ratings & Reviews

Your price for this item is $1,189.99
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The comparable value price is $1,399.99

Customer reviews

Rating 4.3 out of 5 stars with 386 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the XPS 2-in-1 laptop for its light weight, fast performance, and long battery life. They appreciate the high-quality screen and sleek design. However, some customers have concerns about the limited number of ports, the price, and the placement of the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 386 reviews
  • Rated 3 out of 5 stars

    Great Build, but not a "fan" of the fan-less model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great laptop. I like the compact size but in order to have that beautiful form-factor, sacrifices were made. Among them is the replacement of the i7-7500U processor for this i7-7Y75 processor, which I heard from external sites that it's slightly slower. It's still pretty fast, and the casual user wouldn't even notice. This version of the Dell XPS-13 doesn't have a fan. It's really quiet which was the main reason I selected this version. But if you are using this laptop for video editing or gaming, then you will notice a drop in performance as the laptop starts to heat up due to the lack of a fan. Casual web surfing and office applications work just fine. I really like this laptop but decided to return it because I wanted to have a laptop that can handle video editing and intense gaming. This is a great laptop but it's just not for me. I recommend this laptop for college students and for folks who aren't planning to do any intense video editing or gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Sleek and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works very well thus far. Sleek, light-weight, and fast. Would recommend for business and personal purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box and basically got it for half price. The computer is fast and does everything I need and more.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    More than what I was looking for. . . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a light weight laptop and this is more than I was looking for. Very happy with the size and capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but powerful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been great! Small and light for easy travel but very powerful to make your work fast.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Sleek and easy to use laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice laptop. Have had it for only one month, but very good so far. Lightweight and touch screen are nice to use.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 4 out of 5 stars

    all good but keyboard a little cheap feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love small size and light weight Keyboard cheap feel

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great college computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For students that grew up with Apple products in school, this Dell was very appealing and also offered touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Nice, very portable computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this computer now for several months and like it. It's very lightweight, fast, and has a good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 4 out of 5 stars

    Excellent overall computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super small and light weight. Fast processing speed.

    I would recommend this to a friend
  • Cons mentioned:
    Heating

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything good .. but it producing more heat.thanks

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this computer. It is fast and lightweight. Seems very durable, with decent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    AWESOME !!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is just awesome... The configuration is mind blowing, its really light to carry as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2N1 laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the 2-N-1 feature of this laptop. It’s lightweight and mobility make it easy to take with me anywhere I go. The screen clarity and colors are beautiful and it’s the only laptop in it’s class to have a complete edge-2-edge full view screen. It boots up fast and I like how quickly the face recognition feature unlocks the screen. The digital hard drive and 8th. Gen. Core 7 processor is awesome and really enjoy how quiet it is.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for airplane use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for airplane use. Battery lasts quite a while, especially if screen brightness is turned down.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great 2 in 1 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Love the Dell XPS 2 in 1. It's fast and has an awesome display. This should last me a good many years.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Portable Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superlight and fast. I also like the included fingerprint reader. The battery life and screen are both great.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    This lap top has exceeded all of my expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap top has exceeded all of my expectations and has been easy to use and exceptionally fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from 2015 MBP 15inch to this and I have to say I couldn't be more impressed. It can multitask and handle larger word and excel files 10x better than my MBP. Display is phenomenal and blows MBP out of the water. My only one very minor complaint would be it's a bit difficult to open at times. Windows 10 has also impressed me and runs well on this machine

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with computer. very good value and quality. light weight computer, easy to travel with

    I would recommend this to a friend