Customer Ratings & Reviews
- Model:
- XPS9575-7354BLK-PUS
- SKU:
- 6212603
to a friend
Customers are saying
Customers are enthusiastic about the XPS 2-in-1 laptop's stunning 4K screen, fast performance, and sleek design. They appreciate the convenience of the 2-in-1 form factor. However, some users have concerns about the short battery life, fan noise, limited storage, and high price.
This summary was generated by AI based on customer reviews.
Very easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Responsive keyboard. Intuitive and easy to seat up
I would recommend this to a friendExcellent PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this PC for my sister who needed a new one to edit pictures. This laptop does that flawlessly, and more. As a previous XPS owner I will recommend them to anyone.
I would recommend this to a friend- Cons mentioned:Storage
Poor ease of use. To many adapters needed.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is not enough storage on this computer if you want to store pictures. When using an external hard drive there are to many steps needed to get the pictures off the hard drive.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Jenni,
Thanks for your review. We're sorry to hear about the storage issues that you've been having. We'd recommend using Microsoft's OneDrive to store some of your files in the cloud.
Best,
Bryan
1-800-624-9896
Excellent upgrade from my Dell comp. of 9 years!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My other Dell gave me 9 good years. My new one is just as easy and even more efficient than my 9 year old comp. Extremely happy with this computer.
I would recommend this to a friendExcellent purchase...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this specifically for school. The tablet conversion is excellent for taking notes, writing on documents, and class presentations.
I would recommend this to a friendPortable and reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid and still doing fine after 3 years. Good investment and still runs photoshop and lightroom efficiently.
I would recommend this to a friendI returned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful display but way too much bloatware! The trackpad isn't the best and the keys get really hot which can make it very uncomfortable when gaming or editing video. It also has very poor performance when it is not plugged in.
No, I would not recommend this to a friendLocks up, loses focus intermittently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy was clueless about this product. I will never buy another laptop from Best Buy. Even Dell appeared to be unfamiliar with solid state drives. What has happened to customer service in this country!?
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello MarkPedersen,
Thanks for your feedback. We're sorry to hear about your frustration with your new laptop. We'd recommend that you try the following steps to help with your computer locking up:
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
a) Start the computer.
b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
c) Select Safe mode with Networking and press Enter.
d) Log on as the administrator or as a user with administrative access.
e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete step 3 to see if you are able to resolve the lockups or freezing.
3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
You can read the full article here - http://dell.to/2tW5m33.
If you need additional assistance you can reach out to Dell's Technical Support Team here: http://dell.to/2sH7Qlm.
Best,
Bryan
1-800-624-9896
Great Laptop/tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a great strong and powerful laptop. had the xps 15 prior and thought to give this a try. A little weaker but does the job.
I would recommend this to a friendGreat at first.... screen went out in first 3 mont
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen would start flickering and go out in first 3 months. Would plug in to TV to keep gaming for a bit... but eventually had to send it in for repair because the touch screen would stay dark. Backlight completely went out. Got it back and within a month the screen would flicker and show distorted lines like a connection cable to monitor was bad. Went out completely need to send it back again. Was so dissappointed that it has been sitting on my desk for past 4 months... still need to send it in.
No, I would not recommend this to a friendVery powerful laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I run multiple programs at once, python, adobe, word & lots of excel windows at the same time and it works perfectly.
I would recommend this to a friendExcellent Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son used Mac and made the switch with this computer and couldn’t be happier with the quality and performance.
I would recommend this to a friendGood computer...with no changes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer was good, slim, and sleek. But this particular model allows for NO modifications to the RAM. The only item you can upgrade is the SSD. That is my issue with the computer.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Vlognion,
Thanks for your review. We're sorry that you're not able to upgrade your computer the way you hoped you'd be able to. We'd recommend checking out our Product Support Page if you have additional questions about your computer: https://dell.to/2tII16a.
Best,
Bryan
1-800-624-9896
Great. Computer. I always buy Dell. The geek squar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. Product I always have a Delk computer I love the tech support. Tge geek squad are very helpful too
I would recommend this to a friendAmazing laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best two in ones. The four usb c ports with two of them being thunderbolt 3 are fantastic
I would recommend this to a friendPowerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fully loaded system with the best bang for the buck. Great for business, but still good enough to do some gaming.
I would recommend this to a friendBest laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs great like a well tuned car. With all the power I able to run Xbox games and photoshoot with minor lag.
I would recommend this to a friendFast
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used this laptop for a multitude of projects and it has performed flawlessly.
I would recommend this to a friendGreat little big laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. This model comes with a pen, which is handy. Sturdy design in a sleek, modern package.
I would recommend this to a friendGreat Computer Monitor for my home!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Dell Monitor is fantastic! It's clear, bright, easy to set up and operate! Great value too!
I would recommend this to a friend