Customer Ratings & Reviews
- Model:
- XPS9345-SX12807BLK-PUS
- |
- SKU:
- 6584127
Customer reviews
Rating 4.4 out of 5 stars with 195 reviews
(195 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the XPS 13.4" OLED laptop's impressive battery life and wonderful OLED display, making it great for photography and streaming. The build quality and processor speed also receive positive feedback, along with its thin and lightweight design, enhancing portability. However, some customers have expressed concerns about the limited number of USB ports and the system's tendency to run warm. A few customers are still getting used to the connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Good laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice computer with new snapdragon chip, run way faster.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Small mighty!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small powerhouse, very light mobile and great battery.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 2 out of 5 stars
Not a solution for audio and video production.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm giving 2 stars for battery life. If your workflow involves any audio or video production I'd steer clear of any Windows ARM based machine until more delevopers are on board. I could not install any audio applications on this machine, including Ableton Live, Reason 12, or Bitwig Studio. The problem is the drivers. They need to be rewritten for ARM. I the end I returned this and picked up the other XPS with Intel lunar lake chipset. Battery life is just as good and full compatibility.
No, I would not recommend this to a friendBrand response from Snapdragon team
Posted .Thanks for letting us know, everyday more and more applications are being supported either via emulation or natively. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported.
Rated 1 out of 5 stars
Snapdragon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy, It is not worth, buy macbook m2 light, Only problem with laptop because they made changes and add processor snapdragon, it makes laptop worse, I am returning soon, and You buy it and it lags it cant handle your steam games either it all lags, you be facing issue very often, and it is just garbage, and battery life same as all other laptop, it only can go 7-8 hours if screen on and you do nothing, but if you just using it no playing games even that it goes 3hours that is it, and from the time battery life is dying faster, YOU WERE WARNED
No, I would not recommend this to a friendRated 5 out of 5 stars
Lives forever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this machine, I have not run into any compatibility issues, crazy i can use my iPhone charger to keep unit at 100% while watching YouTube all day. I am fantastically impressed.
I would recommend this to a friendRated 5 out of 5 stars
Brenda
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am go glad I chose the Dell XPS 13. It is a pleasure to use and love the display and keyboard. Would definitely recommend this laptop for all users.
I would recommend this to a friendRated 4 out of 5 stars
Dell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product looks so amazing, working great! Sometime get little issue when turn on computer!
I would recommend this to a friendRated 4 out of 5 stars
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was alright ultimately returned it, price was a little high.
I would recommend this to a friendRated 4 out of 5 stars
DELL XPS 13
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, I purchased it after my previous computer slowed down on me and this computer has been great.
I would recommend this to a friendRated 3 out of 5 stars
No ai
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like it and returned it no AI I would not buy this unless it’s all they have
No, I would not recommend this to a friendRated 5 out of 5 stars
Review
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best laptop I have ever owned. Sadly the wife made me return it due to its price… but it’s definitely worth it!
I would recommend this to a friendRated 5 out of 5 stars
Very helpful salespersons.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer. The colors are brilliant and Best Buy did a wonderful job of transferring my info.
I would recommend this to a friendRated 4 out of 5 stars
Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice computer. Wish came with free apps. But hey everyone making money
I would recommend this to a friendRated 5 out of 5 stars
Dell PC Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is very nice. It's really very smooth to use. I have installed pubg for experience
I would recommend this to a friendRated 5 out of 5 stars
computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLANT COMPUTER AND BUYING EXPERINECE. would recommend the XPS to anyone for speed and ease of use
I would recommend this to a friendRated 5 out of 5 stars
Beautiful machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design. Craftsmanship is superb and the OLED panel is sharp. Performance and speed is powerful for my day to day usage
I would recommend this to a friendRated 4 out of 5 stars
light weight laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great form factor, easy to use, camera isn't great
I would recommend this to a friendRated 5 out of 5 stars
My Experience (1st week)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and reliable computer, very fast when running Microsoft Office Suite.
I would recommend this to a friendRated 5 out of 5 stars
Great computer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Spec, not too expensive price. Unique design. I love it
I would recommend this to a friendRated 1 out of 5 stars
Six Months of Frustration – Avoid This Brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this very expensive laptop, just six months ago, and it’s been nothing short of a nightmare. After only 45 days, the battery failed. A technician came to replace it but couldn't even get the computer to boot afterward. He assured me someone from support would call to follow up—unsurprisingly, no one ever did. What followed was an exhausting and frustrating ordeal. I had to initiate all contact myself, and I ended up making 10–12 calls, spending over 30 hours dealing with an unhelpful and difficult overseas support team. It took all of that effort just to get the laptop working again. Then, only a few months later, the hard drive failed. I’m still in the middle of trying to resolve that issue. For the price I paid, this has been one of the most unreliable products I’ve ever owned. But more than the product itself, it’s the completely ineffective and painful support process that makes this experience so much worse. Save yourself the stress. I cannot recommend this laptop—or this company—at all.
No, I would not recommend this to a friend


























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