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Your price for this item is $892.99
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The comparable value price is $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 385 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the XPS Desktop's performance, ease of use, and ample RAM and storage. Many appreciate the numerous USB ports and quiet operation, finding it a powerful machine with excellent graphics capabilities. The desktop is also praised for its reasonable price and sufficient memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-385 of 385 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 1 out of 5 stars

    XPS Not waht it used to be

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased two at the same time, and the performance was ok from the start. I have a 8 year old XPS with an i5 that blows the doors of these two computers. Main issue is the disk access is painfully slow. Created Windows 10 media and did a clean install...Still slow. Replaced one with a Lenovo with the same Specs, and it's like night and day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this pc it is so pretty and full of high tech gadgets

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Network card problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it weren't for the network card, this computer would rate a 5 star rating. However I will be returning it due to serious network card issues. The card appears to cycle off and on with no consistency. The last straw was when trying to surf using MS Edge, I was getting a network error requiring a restart.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      @Marty - Thanks for your recent XPS purchase and for your review. Please take a moment to read through some of the troubleshooting articles on the Dell Product Support page for your device - http://dell.to/2wv0Bz2. We hope that some of these tips will help get your Network Card back online so that you don't continue to have problems. Dell

  • Rated 1 out of 5 stars

    Disappointed with Dell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with Dell happy with Best Buy, I have trusted dell for over 25 years but this computer started having issues with slowing down and running into a hardware issue frowny face then restart before installing any programs. I will be returning this computer tomorrow. Dell XPS8920-710 ITEM # 5939109

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Will, Thank you for your loyalty to Dell over the past 25 years. We're sorry to hear that you're not happy with your new Dell Desktop. Please be assured that our Dell Support team is on hand to help you with any issues that you are facing. You can also run the Dell Support Assist app on your new desktop to ensure that you are running the most up to date software and drivers. If you'd like to contact Dell's support team you can reach out to them here - http://dell.to/2sH7Qlm. Also, there's a Dell Support article related to slowness on your device here - http://dell.to/2tSulGV. We hope that these tips will help get your computer running the way you'd like it to. Dell

  • Rated 1 out of 5 stars

    Not working out the box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got my computer home. Super excited to get started working on it and it won't even boot to the home screen. Some sort of boot error. I will be returning it today :-(

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      IanD, We're sorry to hear that you had some trouble with your new Dell Desktop as soon as you got it home. We'd suggest reading the following Dell Support article related to issues turning on your device - http://dell.to/2wCz66L. We hope these tips will help get your desktop into working order for you. Dell