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Customer Ratings & Reviews

Your price for this item is $892.99
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The comparable value price is $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 385 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the XPS Desktop's performance, ease of use, and ample RAM and storage. Many appreciate the numerous USB ports and quiet operation, finding it a powerful machine with excellent graphics capabilities. The desktop is also praised for its reasonable price and sufficient memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 385 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reboots quick and its fast. Would recommend for business

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great acquisition!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute satisfaction. Device is meeting all expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    very sleek and runs fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a new desktop and chose this one very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great - Fast - Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is up there with the wheel and fire! It rips! Buy one now!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The most disappointing Dell to date

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have resolved that this will be my last Dell ever. I used to stand by them; however, this one has taken the cake with despair and frustration. 1) When I first set up the computer, it did not prompt to secure a "BitLocker key". Unfortunately, with the volume of work I had, it kicked in and I had to format the entire drive. This should be a HARD PROMPT during setup to have the buyer secure the key on the Microsoft website. 2) It has just died now, little over two years of ownership. Having to get another drive. I did not use it daily, and I am just doing basic college student stuff.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product for the money. Processor is fast. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much faster than my old machine. Love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer crashed after 7 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my computer all of 8 weeks and one week of that time was it was in the shop

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Conley, We're sorry to hear that you had issues with your computer after having it for just a couple of months. If you experience any additonal errors when you get your computer back we'd recommend the following:
      1. At the desktop, click the Search the web and Windows box and type "problem reports".
      2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
      3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
      4. Right-click the line item and select Check for a solution.
      You can read the full article here - http://dell.to/2u98Cct. - Bryan Dell

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new faster DT learning curve for WIN10

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer - fast speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pages load very quickly. Very pleased with this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and very happy with specs and performance

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent item, it does everything as adverstised!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her computer, it has awesome speed .

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy this PC. Starts up quickly, able to multi task.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very professional desktop and fast!! TYB

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs well, if it goes to sleep its easy to wake up...so far. We will see if this is all true in a year. The previous one a Dell Mini, lasted 2 yrs before it crapped out, sooo very disappointed. If this one goes past that then it should make it 5 yrs or more. Will update then if they let me :))

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Really Fast, Nice Design!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really fast computer for office and file intensive operations. I mean really, really fast. This pc comes with the Optane disk cache module instead of a separate video card. The latest iteration of Intel I7-7700 comes with the HD 620 video core, which is a big improvement over past generations and puts it close to the Nvidia 1050 in graphics performance. For gaming, much easier to add the video card of your choice later than trying to wedge in the Optane module. The real speed comes from the Optane disk cache; for many operations it's faster than an SSD. Bootup is extremely quick, and file operations are extremely fast. The Optane cache acts like a non-volatile (retains memory on power down) ultra high speed 16GB store between memory and the hard disk. I was quite surprised that it outperformed a older, otherwise similar system with an SSD drive for video editing. The chassis is the same width and height as previous XPS systems, but is about 3" less deep. The internals are a mechanical marvel of compact design and in spite of two fans it's exceptionally quiet. 16GB is about the minimum memory these days for a multitasking power workstation, and it's nice that it's supplied in two dimms, not four, leaving two empty dimm slots for expansion. Externally, there are 10 usb ports (two 2.0, the rest 3.0 or 3.1) and one USB C port. Video is only either hdmi or display port, which is fine for newer monitors. If you have an older monitor, pick up a hdmi-DVI cable (about $5-$10). The power supply is a 460 watt supply with enough reserve to be sufficient for anything but the highest performance gaming video cards. A Nvidia 1060 or 1070 should be fine. Setup was super easy and fast. Initial boot was really fast, go through the usual question round from Microsoft, then on to the update round. The updates took very little time, largely due to the apparent speed of the disk. I would be surprised if it took 15 min from initial power on to usable computer. One really nice thing is the absence of crapware. Aside from Microsoft Office 30 day trial, there is a one-year McAfee LiveSafe subscription and Power2Go DVD playing/burning software. And the Dell update and support stuff, but that's about it. The only negatives are the placement of the frontside USB ports right above the dvd drive as if they were really intended only for temporary devices, like a backup drive or a USB stick. The DVD drive itself is a laptop style drive, very thin and no motorized eject. One last irritation is that you must make your own system restore backup; this requires a minimum 16GB USB memory stick (yes, memory stick, you can't create restore DVDs). These are minor annoyances with a truly fine system. All in all, a well constructed, really fast office workstation capable compute engine that can be made gamer ready easily. Recommended!

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      rtbestbuy, Thanks for your recent Dell XPS purchase and for your 5 Star Review. We're so excited to see that you are enjoying the speed of your new device as it is enhanced with Intel's i-7 Processor. The Intel(R) Optane(TM) memory is another Intel feature that we're glad to see you are already getting the most out of. We know that as time goes on this feature will continue to benefit your daily use. As you use your new XPS Desktop Intel(R) Optane(TM) memory will continually learn and accelerate your frequent tasks across the entire 1TB HDD, giving you a highly responsive system, with plenty of storage space! Thankfully the set-up of your new tower was not a long, drawn out process. Getting started within 15 minutes with your new device is a definite positive for anyone. We hope that you'll continue to discover more of the amazing features that this XPS Desktop has to offer. - Bryan Dell

  • Rated 5 out of 5 stars

    Glad I Purchased a Dell PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Dell PC. My old PC died a few months ago and I have been looking. Before now I always used another brand PC but the XPS8920 configuration caught my attention. Had all the specs I wanted save two the SSD drive and video card. Been watching the price and all the buying keys came together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Computer and Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchase at Best Buy. I have a business and I have to rely on product performance and reliability. Best Buy gives me the peace of mind that I am working with great support by the Geek Squad, who are amazing, and that I have the best of the best computer on which I totally rely upon.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a geek. It meets my needs. Too many gadgets.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Ccap, We're so glad to hear that your new desktop is meeting your needs. If you ever need to troubleshoot anything with your computer you can visit the product support page here - http://dell.to/2wv0Bz2. - Bryan Dell