Customer reviews
Rating 3.8 out of 5 stars with 209 reviews
(209 customer reviews)to a friend
Customers are saying
Customers express satisfaction with the overall performance of the Device Setup and Support, noting that the printer is now working as expected. However, some customers have reported issues with functionality, specifically mentioning problems with monitor operation. Addressing these functionality concerns could further enhance customer satisfaction with the product.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Printer setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t very helpful. Didn’t provide much help. Did better with Canon support.
No, I would not recommend this to a friendRated 1 out of 5 stars
Charged for unsolved problem.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't think I should have to pay for support on a printer I just bought. My problem was not resolved. Hp was no help so I thought I could contact Best Buy for assistance. Very disappointed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very Upset with that ordeal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did such a poor job, i got my money back. I even found out the man lied, then i suggested that he be fired for the lie and not letting me read what he supposedly done.
No, I would not recommend this to a friendRated 2 out of 5 stars
did not know enough to help me with my problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent was courteous but could not solve my problem
No, I would not recommend this to a friendRated 1 out of 5 stars
customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.technician took a long time setting up & does not print from my computer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad PC tech support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t listen to the problem I had with my new pc. Did what they wanted didn’t fix the problem also never called back nor asked if the problem was fixed. Spoke with guy for about 2mins and he managed to have an attitude within that time frame.
No, I would not recommend this to a friendRated 1 out of 5 stars
Printer installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted my printer setup and had issues doing it. I was reimbursed with my payment because of this.
No, I would not recommend this to a friendRated 1 out of 5 stars
GEEK squad was unable to help
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They could not solve the problem with my Orbi system
No, I would not recommend this to a friendRated 1 out of 5 stars
Upgrade/tune up of desktop computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unsure if upgrade/tune up were completed on my desktop
No, I would not recommend this to a friend
