About This Item
- Key Specs
- Service Location: Remote
- General
- Brand: Geek Squad®
- Product Name: Device Setup and Support
- Other
- UPC: 400062469164
A Geek Squad Agent will remotely help you setup or troubleshoot one computer peripheral or smart home device.
Q: What kind of devices does the Device Setup and Support service cover?
A: The service covers one computer peripheral or smart home device.
Q: What does this Device Setup and Support service include?
A: This service includes setup, configuration, or troubleshooting for one computing or smart home device for basic functionality.
Q: What does the Geek Squad Agent do during the Device Setup and Support?
A: The agent will remotely help you set up or troubleshoot your device.
Q: How long does it take to complete the Device Setup and Support service?
A: The estimated time to complete the service is 60 minutes.
Q: Is this Device Setup and Support service performed remotely?
A: Yes, a Geek Squad agent will assist you remotely.
Q: When will I here from the technician I paid for
A: Shortly after you pay for the service.
Reviews
Customers are saying
Customers express satisfaction with the overall performance of the Device Setup and Support, noting that the printer is now working as expected. However, some customers have reported issues with functionality, specifically mentioning problems with monitor operation. Addressing these functionality concerns could further enhance customer satisfaction with the product.
- Overall Performance (10)
- Functionality (3)
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.