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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,985 reviews
  • Rated 5 out of 5 stars

    They are there for YOU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're not really sure on what type of service you need, the Geek squad is there for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient and good!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were patient, went beyond the second mile, and made sure we were up and running. Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professionally installed my computer q

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very prompt and very knowledgeable in the installation of my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the only way to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek was very professional. She listened to all our concerns, made notes then took care of each one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was very satisfied with the work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my printer and made sure the wireless connection was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job of assembling and attaching the monitor to my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you don't have the time or your not quite sure, it's great to have a knowledgeable group that can get things done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    big help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad members in the store were very helpful and took time working with us. The in-home service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great. Had me up and running!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was knowledgable, quick and complete. I was pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do not remember

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I remembered the tech's name for he did an awesome job and answered all my question's.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They spent a lot of time setting everything up, but I am still having problems getting my IPad to speak to the printer. I have ha to call for phone support to fix this problem. They did help over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great ! Much Appreciated !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents was very energetic & helpful, which is very uncommon today , everywhere you go. MUCH KUDOS !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped with the computer and printer and we were very pleased with his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DOWNLOAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IM VERY PLEASED WITH THE SERVICE THAT I RECEIVED FROM THE GEEK SQUAD PERSON THANK YOU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent set up new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agent Richard was excellent! He was very professional with excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent installed my new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new computer and reviewed operating instructions with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help all perfectly and quickly done!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should send this Geek to my house anytime!!! He was extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is excellent . Service is great and they answer all of your Computer questions in understandable terms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad fixed the sound on my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tim lu was courteous and efficient and very sanitary wiping down everything when he was finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer is again working thanks to the Geek Sq

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely pleased with the care, attention and final results the Geek Squad provided.

    I would recommend this to a friend