The agent was nice, answered a couple of questions in the book that I had about the R7040. As I am 81 yrs old and unsure when it comes to connecting new things, I was glad he came but all in all could have done it myself. They usually do not have agents for this but it made me feel more confident. As the technology changes, older people are really more unsure they are doing the right thing. My husband is 86 an we have it synced to his Galaxy S10 which the Geek squad guy helped me with. Could have gotten these answers though if I made a Geek Squad appointment in the store.

Yes they did : No problems which so ever now or when I move again.

I needed a new computer but had no idea how to make it interact with my old technology - so I took the plunge and enlisted the Geek Squad to set up my new Dell and it was the best decision I made. Everything runs perfectly - even better than before! Thanks Squad!

Geek Squad came to my home a mounted both of my Samsung 55 inch OLED Smart Televisions and my Sonos Music Home Theater System.

The agent did not mount my TV 65" because they said my wall which is concrete blocks would not support the device. They replaced the devices flat screen brain or guts. Now when you turn it on it shuts off once and then comes right back on. WEIRD