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Device Setup

SKU: 6932408
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  • General
    • Brand: Geek Squad®
    • Product Name: Device Setup
  • Other
    • Estimated Time to Complete Service: 90 minutes
    • Required for Service: Make sure power is available at the desired location, have your wireless network information and any applicable account username and passwords handy.
    • Workmanship Warranty: We stand behind our services and repairs with a 90-day workmanship warranty.
    • UPC: 400069324084

Sit back and let a Geek Squad Agent help you get the most out of your new device.

  • Before we begin: When we arrive at the site, we'll discuss the scope of work to ensure that services purchased meet your needs and expectations. If they don't, we'll recommend solutions.
  • PC setup: We'll connect and configure 1 computer system on its initial startup, including hardware and software installation, Internet access, 1 email account, app preferences, updates and wire management.
  • OR tablet or mobile device setup: We'll setup the device on its first startup, add it to your existing network, set up your app store account and install up to 2 apps at your request, and adjust your system and power preferences.
  • OR networkable device setup: We'll connect your NAS, Blu-Ray player, Apple TV, appliance or other networkable device to a display, if needed. Then, we'll setup the device on its first startup and connect it to your existing network.
  • OR up to 5 wireless devices: We'll connect up to 5 wireless devices to your existing network, but the devices need to already be unboxed and set up for initial use.
  • Final steps: We’ll demonstrate how your new device works, clean up our workspace, and let you know how to contact us for future support.
  • Before we begin: When we arrive at the site, we'll discuss the scope of work to ensure that services purchased meet your needs and expectations. If they don't, we'll recommend solutions.
  • PC setup: We'll connect and configure 1 computer system on its initial startup, including hardware and software installation, Internet access, 1 email account, app preferences, updates and wire management.
  • OR tablet or mobile device setup: We'll setup the device on its first startup, add it to your existing network, set up your app store account and install up to 2 apps at your request, and adjust your system and power preferences.
  • OR networkable device setup: We'll connect your NAS, Blu-Ray player, Apple TV, appliance or other networkable device to a display, if needed. Then, we'll setup the device on its first startup and connect it to your existing network.
  • OR up to 5 wireless devices: We'll connect up to 5 wireless devices to your existing network, but the devices need to already be unboxed and set up for initial use.
  • Final steps: We’ll demonstrate how your new device works, clean up our workspace, and let you know how to contact us for future support.

Q: I am from out of town, and am wondering if I buy a computer from Best Buy, and bring my old one along, can I get you to transfer my files to the new one?

A: I have a Best Buy in the town where I live, and they gave me the option of bringing my old computer in to transfer data to the new one which I was purchasing, each at a different cost level. Best Buy services vary from one instillation to another. So, I would advise locating the map available on BestBuy.com to determine locations accessible to you which would provide that service, and call first to validate. Another question I would ask is whether you would need to leave the computer, or could it be done while you wait.

Q: If I want to use the On-Site Device Setup service, do I have to buy a PC from Best Buy or can I buy it from anywhere and have the Geek Squad set it up?

A: Hi Francis – No matter where you bought your Technology, Geek squad is ready to help you out. Even if you didn’t get your computer from us, we should be able to help you get it set up.

Q: If I bought a lot of parts, including a case, could you guys build my PC and set it up with my monitor/keyboard at my house? Would it only be $99 or would I have to pay more? I have no idea how to build a PC so I need professional help.

A: It is my contention that one can rely completely on The GeekSquad for all of your technical needs! They will help you in any way they can and will have you up and running before they leave! All for just $99.

Q: Can you reset iPads to factory settings?

A: How do i do that my ipad says disable

Q: I just bought a new printer online. I don’t have a computer just an iPhone and an iPad. Will I be able to set it up with a wireless connection?

A: I bought a canon wireless printer and paired it with my iPad. It works great. I had the geek squad come out and set it up for me. They did a great job in setting it up.

Q: Just bought a 27" iMac (current version) from you. Need to transfer all from old iMac to new. How best to proceed?

A: Nice new purchase! There is a few different ways we may be able to assist with this. We may even be able to come directly to your house and help with a data transfer. For all the details around available options, please call us at (800) GEEK-SQUAD or (800) 433-5778.

Q: I bought a computer and printer and the set up. I had to pick up the computer and printer. Now that I have it who do I call to reschedule my appointment?

A: Just call Geek Squad !! I always get the yearly contract !! This year I got Total Support contract !! Installed new computer, Samsung TV/Monitor & wireless mouse !! Also moved recently & updated to a HD Sony TV !! Geek Squad took care of all setups !! Well worth price of yearly contract !! Had multiple visits !! Spend the $199 for year support !!

Q: Planning on buying new computer at White Marsh location. Can Geek Squad move all my folders and setup new computer for me.

A: Hi, Linde! Thank you for considering Geek Squad for your new computer setup. As part of our data transfer service, we certainly would love to help out with that! Please feel free to bring in your current computer when that day comes. An Agent will be happy to schedule these services for you!

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