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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,985 reviews
  • Rated 5 out of 5 stars

    answer questions about my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oren was a great help. He was very nice easy to understand and answered my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came out to install our computers, he was so nice, gave us a lot of information, he was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't matter how much it costs - Geek Squad is worth every penny and more! Professional - knowledgeable - wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SLEEK,QUIET,FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have hired a Geek Squad tech the last 2 times I purchased a printer from Best Buy and it is the best $99 I have ever spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my home computer and wireless printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick from the geek squad came to set up my computer and wireless printer. Did a nice job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric was great. He was very professional and answered all of my questions. I highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad set up our devices in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent set up our devices and did a great job. always very helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not attempt this without the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad have always been the best for my needs and they are always very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer has all of the features I need for home us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice size. Has great print quality. It is quiet in comparison to my old printer. I am very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geed Squad come out and set up my computer and he did a great job. Listened to my concerns and was very responsive.

    I would recommend this to a friend
  • Cons mentioned:
    Printer compatibility

    Rated 3 out of 5 stars

    I cannot print with this product. The geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need additional assistance to operate product. A techie was called out and I'm still unable to print from my desk top computer Please contact me as soon as you can

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just the ticket!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was knowledgeable, hardworking and pleasant! He arrived on time and had his mask on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing the Netgear products to expand my ethernet in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad is very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech set up my new Mac with ease. He is a true professional and answered all my questions with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He is very knowledgeable about the products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he installed the mesh system and got my internet and TV's all connected and working throughout the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason was knowledgable, personable, and helped me sort out the problem I was having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of televisions on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the mounting of my televisions on my walls. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data transferred without issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Richard transferred data from my laptop to newly purchased desk top computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job veryknowledgable, most helpful, even got my computer up and running

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never set up my TV ,they said it wasn't in the appointment plan , but when I bought the TV and computer, I asked for the geek squad to set them both up!!!!!??

    I would recommend this to a friend