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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,985 reviews
  • Rated 4 out of 5 stars

    Service Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gas Range was delivered right on time. Thank You Although I didnt get the appt I needed to fix my computer and I am still waiting for that appt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Worked Hard To Solve My Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent solved my problem. It took him a great deal of time and he pushed through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad rep that comes is Timothy Kramer and I couldn't ask for a better person to get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more happy with Geek Squad's at-home PC, printer and monitor setup. Could not have done it without this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent answered all our questions and made sure we had his contact information for future questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked up my computer quickly and corre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gregory hooked up my new computer and loaded info that did not transfer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new computer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job installing my new computer. He was very pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad checked and updated my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean did a fantastic job getting my (new last yr during Covid) updated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He install my new DC and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person was very professional courteous most of all very patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and super smart and just a good guy. We are very happy with our service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Found problem people at store missed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took CPU into store for repair. They called and said it was ready. Picked up and made appt. for geek squad to come. He came and found that CPU was not repaired properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new lap top set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did both on site at home and remote online for set up of new laptop - took a couple try's - not easy but would do again-knoww the questions to ask

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent done a wonderful job setting up my computer and printer. Also downloaded pictures on my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, efficient, skilled, knowledgeable,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All work was done efficiently. Partners get along well. Explains details about the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in home tech was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always schedule Xuyen for my in home Geek Squad technology needs. He explains things, does a great job, he is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Verser 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Fitbit versur2...I love it. Big dial...heart rate, steps ..time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very patient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed my new Mac, printer and modem. Did a great job in a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed by Eeros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JayTee is excellent and very knowledgeable. He always does such a professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad repaired my laptop quickly/

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad repaired my laptop and so far I am very pleased with the care it received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding assistance with new computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scam activity - taken care of quickly and efficiently. Superior service provided at all times.

    I would recommend this to a friend