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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,985 reviews
  • Rated 5 out of 5 stars

    Top Notch!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy was so totally fantastic. I mean REALLY fantastic!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rob was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob did an awesome job setting up our computer, would recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician did a great job of delivering and installing my all-in-computer, it's software and my printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cigarette Smoke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV guy reeked so badly of cigarette smoke that it literally made me throw up. Warn customer ahead of time. Some people are allergic. Nice guy, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device Set up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to my home, and reviewed the area and advised me on how to solve my internet problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the greatest experience of service in all my time here in MD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    veryhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with Geek Squad. they were on time, very efficient and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was such a patient salesman. As older customer it takes us a little bit longer to comprehend new electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He got my internet connection with in my condo fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guy, he did everything I asked, and was very pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hooked up TVs, blue ray and computer and put up with lots of questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy With Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harkeem installed the new hard drive and MS Office - he made sure everything was working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad set up the Computer/Monitor c softw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job with clean careful workmanship product is working well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek quad out and he did a phenomenal job!! Thank you James!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GEEK PERSON

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY GEEK SQUAD PERSON WAS VERY NICE AND CERTAINLY KNEW WHAT HEWAS DOING. THANKS MUCH.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my wife's speakers to her computer quickly and all is well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris was very helpful to fix my emails,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris cleaned my computer and installed Micro Trend and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its so worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why fight with things when there are very nice people like those in the geek squad to make it so painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up was flawless!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was amazing!!! set up and explaination of the computer was amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cell phone for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sebastian was patient and took his time explaining the basic operation of a new cell phone unfamiliar to me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    did not get all my important files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad member was pressed for time, therefore not able to transfer all my files from old computer, kept asking me if I had any questions, as this was going on, I could not at the moment think of any thing, but the same day sent e mail and no response to it !! question came to me when he left. never answered, this might be a late review, but necessary because of renewal time for contract, having 2nd thoughts about it since they won't change expire date to date installed not date of purchase.

    No, I would not recommend this to a friend