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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,985 reviews
  • Rated 5 out of 5 stars

    webcam installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the webcam to my computer and it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work and very personable and professional. Very great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of setting up my devices and fixed my WiFi problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 PC set up very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin set up both computers pretty quickly and explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad printer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I can always rely on y’all. Thank y’all for your professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very please with the tech that helped setup our new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was excellent And knew what he was doing. Very customer oriented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed WiFi router and Apple TV box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable. He was patient when explaining the device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service. Service provider was knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff made feel like my questions were not foolish and were helpful as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up by justin excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so glad have the geek squad again..... will be looking for new tech products and will ask for help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graydon is an amazing tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always request that Graydon be the one to provide the service on all technical issues with me work station .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wins again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael came in a set up my TV with excellent care and attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great very personable and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed Windows 7 to Windows 10, wore a mask put paper shoes on which was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, patient and helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek agent was on time, patient, listened attentively and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgable and professional. An asset to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up Laptop fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding service and if needed again, I would use Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our WIFI amplifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geed squad installed my WIFi amplifier and hooked up all of the computer outputs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my printer working again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good service. I am very pleased with the service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is exactly that: a Geek Squad. 3 people who got it accomplished in no time

    I would recommend this to a friend