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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,985 reviews
  • Rated 5 out of 5 stars

    All devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and safe and careful and good on helping us understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quaking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great guys did a great job hooking everything up for me. Could not have not done it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always the one to call.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time, listened to what I wanted, and did exactly that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    -Geek squad to rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    'Geek squad were excellent representatives for your business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had no idea how to connect our computer. Rene was fast and knowledgeable. He ad a great personality as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My assigned Geek was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I am hopelessly tech-deficient, I really appreciated someone with the level of knowledge my Geek possessed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was bale to start my printer again after it's stint in MN for the summer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my connective issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service! Friendly and responsive customer service. Problem solved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    device setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helpful and knows a lot about software, A lot easier than trying to do it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my computer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was very professional and courteous. I was very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trouble shooting/solving computer issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS effective and courteous in totally alleviating my angst, re: problems with computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Suad Member Excelled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member capably set up our printer and our Wi-Fi booster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my new computer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew their business Very competent. Punctual and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helped me get my rewards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 accts and they were able to access my accts so I coulld use my rewards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and got straight to work and cleaned up they mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xxxx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the new computer and transferred files. Good job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    device setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    setup completed by tech, but not very interested in informing the process

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installed monitor quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up a new monitor, mailbox account and sign on password.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent and took 5 minutes. $100 was a little steep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job. Helpful with understanding my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad on time and prepared. He was able to simplify some features for me.

    I would recommend this to a friend