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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,985 reviews
  • Rated 5 out of 5 stars

    geek squad service is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounted our TV's. Couldn't manage without geek squad home services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install printer that wasn't responding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech was able to solve the situation quickly and asked about any other issues he could help with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad scores again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in every way. Tech was super. I love Best Buy and Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, expert service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very helpful and made suggestions which worked out better than my original ideas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was excellent got here on time. Did our set up and also installed some software and did our updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liked dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys worked very hard to hook up side vent on dryer. Best Buy said it would be a very easy install..WRONG

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD installer did a great job. Lorin Hobeck is very knowledgeable and very personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great service. They were on time and he explained everything he did and how to use what he set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad provided great guidance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents answered all my questions and presented needed alternatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh was fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh came and patiently worked with me for the set-up of our equipment! He is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    agent was on time, and knew what he was doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kirk completed the set up, had to iron out a problem or two and answered questions. a good experience for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful on-site installation of new equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Adam Buisman's expertise in setting up my new equipment and talking me through it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connected my computer, installed office, excel & word, great job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    geek squad TV calibrations and Laptop virus clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my expectations were super highly before they would come and service my TV calibrations and virus cleaning of my computers, but when they arrived,,, anything i would ask them it was like i am wasting their time. Compared to the other times that they have come they really would take their time and would try to resolve or fix the problem as best as they could , so l would really think about this time to call them again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great human being!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable friendly and a good communicator! I would not hesitate to use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is awesome. I have called them several times and they have come out to my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technician was terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my devices perfectly, great customer service, thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and it was done correctly by him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank God for the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad representative Jason was knowledgeable, patient, and extremely polite. A really great guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up pc and made everything work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    squad was very good. did everything I asked him to. Very competent.

    I would recommend this to a friend