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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,985 reviews
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was able to connect and ensure all was well very efficiently and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Exceeded expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was polite, on time, and efficient. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the tools needed for my home use. Has extra features that I can use that give added help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I already reviewed this back in September.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already filled out all these questions. Why do I have to do this again?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came was very nice and knowledgeable and went over everything that I asked him about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable-very professional-courteous and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job..and on time.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent got new laptop and new iPad up and running with existing network and printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member set up equipment as scheduled and answered questions thoughtfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast professional work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team...fast and very professional not to mention very polite. They explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad upgraded home computer system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, effective and surpassed my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products computer for dummy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service and knowledge . Helpful On time when they said they would be here. Explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician very knowledgeable in this field

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with this technician. He clearly explained to me it's function

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service - Job Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer quit working for no apparent reason. The technician arrived and diagnosed the problem. He then reset the connection and correct the problem. The printer works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Solved My Connection Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to reconnect my Outlook email to my new ASUS PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was exceptional. I am so happy I purchased this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived at scheduled spot time. Set up fast with no problems. Explained operation fully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was very receptive to all my crazy questions.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He installed my printer and set everything up for me and was very gentleman like!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am able to both listen to headphones and TV Soun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tack was on time ,Polite and Efficient and had my hook up done in no time. Great Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very good tech from the Geek Squad who was most efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Evaluated receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checking potential problem with receiver and/or speakers.

    I would recommend this to a friend