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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,985 reviews
  • Rated 5 out of 5 stars

    Great knowledge and customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integrated my Home with Google. Got all my devices working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my equipment very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent came to my house and got my desktop connected to the internet again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer up and running.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New computer hookup to wireless network and printer. Everything is working just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative who set up my computer had excellent product knowledge and was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, knowledgeable Staff, professional and pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech and service. Tech was very fast and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and trouble shooting terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In house techs are the best, however, on phone geek squad are terrible and always make a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up & days transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service !! Met every expectation. Thank you !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service was really great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received was really great. The tech was polite and answered my questions, which were many.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At home good phone bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in home tech was very good the phone tech was useless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the person that set up the computer seemed to be very confident about what they were doing. Good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clearing up boot up problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very good job clearing out unneeded programs and getting Windows 365 working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Computer quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad made sure that the computer software and bios were completely updated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent could not be more helpful. He knew his job and did it well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home computer install good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came in doing his job keep up the good work let go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable install fee.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 nest cameras installed. Geek squad very helpful explaining operation of cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had a network problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Mr Leahy handled the problem quickly and its bene working fine ever since

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my computer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent installed my computer but forgot to transfer my old hard drive to my external. Called him to inform him about it but he never responded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and good ideas!! It was a snap and a big help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was friendly and answer all of my questions did not rush at all and offer perfect services.

    I would recommend this to a friend