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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 2,985 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came through again! Set up laptop and they are always respectful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are a very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very good at installing my roku on my smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job getting everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job getting everything working!! Now we can actually watch Netflix!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad technician was a real professional and explained everything to me in layman's terms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician was very helpful and knowledgeble.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He took care of the problem I had with my printer and also with my iMac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service in setting up my Quick Books for my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my equipment in a fast manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was installed and ready to go without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad taught me a lot!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable. Never made me feel any of my questions were dumb!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected our printer and made sure it worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremiah did a great job setting up the Eero system and my internet has improved greatly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up a new xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This setup wasn't able to be completed but the agent was still helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the follow up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great follow up with phone calls and messages when I ran into problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer was not printing in color FROM my computer. It copied in color OK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great for my install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents and Geek squad did a great job installing my units. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great. They provide high quality service and they are very talented and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very helpful and professional, I was very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gets it done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A persistent geek from the Geek Squad was able to finally get my printer, computer, and IPad connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY'S GEEK SQUAD DOES EXCELLENT WORK. GREAT SERVICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the way they set up everything for me. No worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ReConnected my ring equipment to the internet to activate

    I would recommend this to a friend