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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,985 reviews
  • Rated 5 out of 5 stars

    Best service I have ever had by repare folks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad folks fixed every problem we were having quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on site set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and friendly. on time and courteous for the property. good suggestions. took their time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up a new Desk Top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was very helpful and get everything set up for my husband very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the printer and got it on our WiFi. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes the second time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob synced the remote to the tv now works perfectly. Great job bob

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NewPCandTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job plus additional required stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer installation job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my computer and installed programs. The job went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected TV and devices. All work fine. There are no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James was great and Iearnedba lot. He is the best to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went really well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job by the Geek Squad, Knew his job very well and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always do a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He had some problem getting the printer to work correctly, but did not give up. Printer works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Check on my home security system for me. Judson need a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great. Corey was the. Best agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is worth its weight in gold bery happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went well. G.S installed Nero program.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremy Daniele was very professional & installed Nero program with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    He did not transfer my files and photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased I was told the Geek would transfer all my photos and files. When he came he said It was not included. Thank God I previously transfered themall to a stick drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technical support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very knowledgeable. Love that I get confirming phone calls when en route.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech Support & Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taylor took great care of us and solved our connection issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    done perfectly!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek man was professional, polite, and very helpful in answering my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up all items on computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my computer in good working order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer was up and running in a few hours.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathanael called to confirm arrival time. He was friendly and professional.

    I would recommend this to a friend