Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content

    Device Setup

    SKU:
    6932408
    Highly rated by customers for:
    See Details

    Customer reviews

    Rating 4.7 out of 5 stars with 2985 reviews

    Rating Filter

    Pros mentioned filter

    Cons mentioned filter

    94%
    would recommend
    to a friend

    Customers are saying

    Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

    This summary was generated by AI based on customer reviews.

    The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
    Page 120 Showing 2,381-2,400 of 2,985 reviews

    • they were caring and tried hard to help me underst

      |
      |
      Posted . Owned for 1 month when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      they were caring to help me understand the process and really nice too!

      I would recommend this to a friend

    • Great technicians

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Would recommend without reservation for any computer related issues

      I would recommend this to a friend

    • Geek Squad scanned/cleaned computer for viruses.

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Professional, knowledgeable and efficient service.

      I would recommend this to a friend

    • Geek Squad repaired my computer

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Geek Squad repaired my computer. They did a good job.

      I would recommend this to a friend

    • Computer

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Set up was done timely and questions answered. Very helpful.

      I would recommend this to a friend

    • Geek Squad set up my computer & printer - wireless

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Technician was on time and used his time efficiently.

      I would recommend this to a friend

    • Great!

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Not computer savvy. Needed to have the help to make sure everything was working in my home.

      I would recommend this to a friend

    • TV Help

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent was very helpful and very knowledgeable.

      I would recommend this to a friend

    • very Helpful

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Best help ever. Great helpful answer all my issues

      I would recommend this to a friend

    • Anthony is really on top of helping me.

      |
      |
      Posted . Owned for 3 weeks when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      As I said, he is doing a excellent job installing all my new Best Buy gear.

      I would recommend this to a friend

    • They are great

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I have worked with the Geek Squad before and can not say enough good things about them.

      I would recommend this to a friend

    • Worth every penny

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Without the Geek Squad I would have a Ferrari on my desk that I didn’t know how to drive!

      I would recommend this to a friend

    • Greek Squad updated our computer quickly.

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agents completed all tasks and answered all of our questions.

      I would recommend this to a friend

    • Amazing computer

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      It is wonderful I should have done this earlier It ia wonderful better than expected!

      I would recommend this to a friend

    • Cancelled Appointment

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Appointment was cancelled after I set up device myself.

      I would recommend this to a friend

    • Useful

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      No issues, definitely a necessary service for all computer users.

      I would recommend this to a friend

    • Very good work on the installation

      |
      |
      Posted . Owned for 1 month when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The technician was very professional and completed the job very quickly

      I would recommend this to a friend

    • Very pleased with product

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      It is great printer for the price! The color printing is very good quality fast printing

      I would recommend this to a friend

    • Go Greeks Squad

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      They did a great job getting my TV area looking awesome

      I would recommend this to a friend

    • Timely Service

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent called ahead to up-date me on arrival time and arrived on that schedule! Took her a short time to get me set up. Thanks!

      I would recommend this to a friend
    Page 120, Showing 2,381-2,400 of 2,985 reviews
    Sign in or Create Account

    Get the latest deals and more.

    Best Buy appLearn more
    Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
    Best Buy Canada
    AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
    In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.