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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,985 reviews
  • Rated 5 out of 5 stars

    excellent service and awesome person who did work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was fantastic and proficient. I would recommend him for any award that is possible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad set-up my laptop and answered questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech transferred my files to the new laptop and added the Microsoft Business App. He also linked up my Epson printer to PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim made certain that everything was set up properly. No complaints what so ever,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job and first class service Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with tech person they sent out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never used geek squad before and let me tell you my experience with them was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prommpt helpful, very professional, left place loo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job prompt, helpful, knew his stuff, gave information beyond what required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgable and efficient. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had all kinds of work done...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV installed and other TVs upgraded. Plus computer installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very respectful and knowledgeable and was able to get our issue resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for someone not “tech savy”.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech arrived on time and was very informative. Set up and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went very smooth. Love the Geek Squad. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so helpful and awesome!! They got everything set up and answered all questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered all my questions and gave me a number I could reach if there was a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent ordered and installed two programs for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set-up went smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician worked thru a few issues with the set-up and the process went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great. Did a good job and will use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Tech did a great job. Solved a lot of problems and issues in a short period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing is they did not put her screen on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care of log in problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very helpfull, friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected my garage door to WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected my garage door to WiFi and tested it out.

    I would recommend this to a friend