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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,985 reviews
  • Rated 5 out of 5 stars

    both lap tops up to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were ready ahead of time and when the call came to pick them up the desk person was nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A misunderstanding about how many Geeks I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent refused to touch the TV I had asked to be moved to the basement from the second floor along with my computer and printer. He explained I needed a different Geek for my TV. I got angry. In retrospect, it was the agent at the Countryside store who was negligent in signing me up for two different Geeks. Please apologise to MUIR for me, he did what he was supposed to do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    printer and computer install done well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all items done fast, accurately with me shown what i needed to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was patient and very helpful. Best service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent arrived on time and took care of my problem quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Renewed GeekSquad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the plan for 4-5 years and really like the Webroot scans and reports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guy. Very polite and pleasant!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Contacted me about arrival time. Very knowledgeable. Fixed the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek spuds fixed my printer problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my printer working that stopped working good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were completely satisfied with the Geek! His patience was unbelievable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable professional and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up for customer service work at home. Chris was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was very good and done so fast and correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service has always been good with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good well pleased everything works glad they came

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick was a great guy! Very knowledgeable and Friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed desktop & any other hardware quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and listened to what I had to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service and explicit explanations helped me as I am a senior citizen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad helped me with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was very nice and helpful to set up my computer..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mathew was fast and very knowledge, showed me some ins and outs of the receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't waste your time call a professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge..Professional..resolved my issue quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WyFy exstinder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent set up the wyfi exstender and it works just fine

    I would recommend this to a friend