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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,985 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, knew just what to do. Explained how to handle situation in future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was friendly and set up my device. I wasn't happy with how the feature i neede most had to accessed, scanner via app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came out, set up computer and printer. Was very patient, answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad repaired my computer efficiently

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe geek squad technician cleaned my computer and updaed alll my datta

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my lap top and printer. Had an excellent ag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an excellent person that set my computer and printer up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark Clifford did a great service for me. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANYTIME I have on site service at Best Buy through Geek Squad they do a fast top notch job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed two new computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best agent you have very knowledgeable always pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was thorough and extremely professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought and installed the unit and provided training.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my DVD player quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job of installing and setting up my DVD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Tech was very knowledgeable and set up was quick. Tech answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always recommend the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent, Scott, is always helpful and trusting. They are on time and very trustworthy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with Apple TV. Geek squad solved the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than going to store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks that come to my home seen to be more knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was extremely efficient and helpful. Pleasant personality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hak did a great job and i will use him again

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hak helped me with my computer. He is good tech and knows his stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you best buy for great techs who care about the customer . Jose was wonderful....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad laptop set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support. Agent was polite and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Max installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jaramie Edge did a great job setting up the new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my new computer and answered all of my questions!

    I would recommend this to a friend