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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 2,985 reviews
  • Rated 5 out of 5 stars

    was a great help

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech was really helpful and answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated computer and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was early, very polite and efficient. Great Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician showed up on time and completed everything very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt, professional and knowledgeable. I would use geek squad again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tech was excellent at problem fix and personable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed new hard drive, reinstalled fixed system provided help with new keyboard on different system made a real problem almost pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great product and great customer service. I enjoy every time I visit Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, polite, and punctual. Had me up, and running in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer setup was very smooth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech WS very knowledgeable, courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They followed my instructions and added some excellent recommendations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will gladly consider Geek Squad for any future computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great group of people ,always very helfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Geek Sq. many times and always came away very happy with there help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad are very knowledge about everything related to computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and friendly service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected new hard drive to all computer accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD COMPUTER

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to start using my new computer quickly with no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad helped set up computer for use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was good and fast. Reviewed all problems and fixes with me. Did not offer any additional help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job for a computer illiterate client

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek was very patient with my dumb questions. Am gradually learning to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the service extended to me. I had no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As is their usual visit, it was quick, courteous and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good set-up person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that did the set-up was very good. Done in a timely manor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Setup quickly, and answered all m questions.

    I would recommend this to a friend