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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 2,985 reviews
  • Rated 5 out of 5 stars

    set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the set up was great. took a little longer than normal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, good equipment, superior setup man. Timothy is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guy was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, Answered my goofy newbie questions and setup everything well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hidden

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat and clean and can't see it! No messy surge strip showing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and mounted my TV and I love it. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my boosters quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Javier was very considerate, informative, and friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice to take anywhere.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new laptop but could use more training on it. I'll be calling the Geek Sq. again soon because of the squirrelly email system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech was on-site when promised. Answered any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timothy Kramer is an EXCELLENT IT Tech !!!! He is very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble setting it up. Once set up I have had no problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient & Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my new computer and set up my old computer in another location. They were fast, efficient and friendly. They answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and accommodating . Techs were very supportive and patient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad come to my home to install my new desktop. David was his name. He did excellent work and answered all of my questions. Was a very clean worker and left everything neatly organized and in order. I would definitely hire the Geek Squad again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgable, friendly, and easy to install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent stayed about 4 hour including set up and training.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    went very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fixed printer connectivity and described method to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has been great for the past few weeks. Great picture and nice sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These folks are great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything got done on the phone and they were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up computer quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with service. Would recommend them to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norris did great job as always!! Thank you for the help !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved many issues on my lap tops and desk computer

    I would recommend this to a friend