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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 2,985 reviews
  • Rated 5 out of 5 stars

    He did an excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was knowledgeable and professional. He was informative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a young man from Geek Squad set up my printer that I purchased at. Best Buy. He did a good job and was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, set up my wifi extend er and checked all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the knowledge,personal touch and very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They ate knowledgeable, dependable, helpful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful setup for new PC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad skill in setting up new PC was needed and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does great scans, prints and faxing. Fast prints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was knowledgeable and very polite to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very competent and more importantly, caring!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed to upgrade old equipment. This is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted everythingto be set up and working properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed the problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and fixed the problem quickly. Unfortunately after he left I realized a still had questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Set Up my Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my new computer. They then moved all program & files from my old computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad Agent was fabulous. He really helped!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with the person who came and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our geek squad rep was very friendly and knowlegable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G Walker is one of the best techs I have encountered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very knowledgeable..And on time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rude geek squad tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello! Two guys came, the younger man was very nice willing to really help with the set up, i think his name was Ishmel. The other guy had a demeanor that made my husband and I feel like he didnt want to be there. He stopped Ishmael from doing what he could do to help. To this day our tv still needs to be programmed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it took two tries for them to get it set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents didn't understand what we wanted and it took two tries to get the computer set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professional. Able to answer questions and offered suggestions

    I would recommend this to a friend