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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 2,985 reviews
  • Rated 5 out of 5 stars

    I have no problem with the set up guy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came 3 times.Geek Sqad as been good also.No complaint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed our computer satisfactorily.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time and efficiently and quickly installed our computer. Would use them every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-site device set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job. Haven't had to call him yet. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service by squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did all clean up needed. Did addition check of an issue that I had noticed. Proved a report of work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product and money really well spent too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    standalone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup took three hours plus, very little instruction give to the end user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad performed as usual, excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer fits my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer fits my needs and the price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always given me excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Exprience in Store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS rep in the store was helpful & knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were no problems, arrived on time, did setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    he explained why I had a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He recommended cable connection rather than DSL in order to increase the internet speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer set up & computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and helpful. Answering all of my questions and concerns

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disapointing service. Ipad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was not designated to us. He was helping others who approached his station while ignoring us who had an appointment (20min). After an hour of this we did not get our tablets set up. We had an agent come to our house (extra 50 bucks) this was totally successful. This is what I recommend. In store consult was a waste of time. Phone Geek consults have been very good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP 8710 is an excellent printer for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP 8710 is an excellent replacement for the HP8600 I used for many years. Competition is no way close to this unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the techs were very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was good. I would recommend them to other people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have never been disappointed in the Geek Squad!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The computer was set up OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The teck said I needed a new set of speakers, well my son came over and I told him to go get me some speakers, he said these will work just fine he got my old ones to work just fine, so that teck didn't know what the hell he was talking about, trying to make a sale I presume!!!!! My son is not a teck either, better train your tecks better!!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    See above

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent very efficiently and quickly installed my hearing device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality service from you as always, but it has been frustrating to require return visits to complete all issues

    I would recommend this to a friend