Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,985 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
good results
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Chris Fuller did a great job in setting up our computer, we asked questions, and he answered them, and helped us get acquainted with the new system. very nice, and thoughtful.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Set up new laptop by Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad in home experience was top notch. Network connected, printer connected, Microsoft 365 and Adobe Photoshop downloaded and purchased. Tech was knowledgeable, helpful, and his explanations were very clear.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
When I mess up!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Knowing I can turn to GEEK squad when I have something on one of my devices messing up, I can go to them & they get right back doing what it is supposed to do.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
A title
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent connected the new computer to my printer easily enough. He installed Open source word processor and spreadsheet software. The whole process was quick and painless.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
computers
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This reviewer received promo considerations or sweepstakes entry for writing a review.
helped me get my hp printer connected to my laptop & went beyond & showed me how to get to certain applications.
Help review my husband's computer and what to do with it.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Awesome service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Tech was very helpful and explained everything he was doing and helped me to understand what to do if I needed to do this again. Very nice and professional
I would recommend this to a friend
Cons mentioned:
Printer compatibility
Rated 4 out of 5 stars
Getting new computer set up went well.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent set up all the important items. I wanted an old program set up which I owned, but was told I would have to buy new to work with windows 10. Followed that up and found that was incorrect. Went to geek squad in store and agent there programmed it into my hard drive which I had carried into the store.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Geek squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad Support is great. They sent emails of what time they're coming. Call you when they're on their way. And set up everything quickly. The technician was friendly and very helpful with everything I needed.
I would recommend this to a friend
Pros mentioned:
Efficiency
Rated 5 out of 5 stars
Great job setting up and explaining.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Alan/Allen was a very nice person I have dogs, so he called me to let me know when he was about to arrive. Alan/Allen was friendly and efficient and explained the basics so I could jump right in and get use to the new features.
I would recommend this to a friend
Rated 5 out of 5 stars
Should have called the Geek Squad first!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Mike B.came out to help me set up my wifi and extender so we could get reception through out our house and set up our new Ring doorbell. First he had to clear up the mess I had made trying to do it myself! He was very patient and courteous and got everything working perfectly. Later that day the system went down and he responded to my call immediately and made an appointment to come out again the next day, which he did. Mike B found the problem and it was a quick fix but he made sure all my devices were working. I'll certainly call Mike B. next time technical problems rear their ugly heads! Thanks Geek Squad
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
Geek Squad sent their super agent!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent arrived on time and remedied my issues in record time! He also answered the tech questions I had which helped immensely. He was very knowledgeable!
I would recommend this to a friend
Rated 5 out of 5 stars
Added surround sound
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Erin and a helper hooked up our surround sound and was most courteous and professional. Your are so fortunate to have someone of this caliber working with the Geek Squad.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Excellent work installing my new computer!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent called & arrived before scheduled time. He was very professional & explained what he was doing while installing my new computer & transferring data from my old computer.
I would recommend this to a friend
Pros mentioned:
Efficiency
Rated 5 out of 5 stars
Set up of a new desktop computer.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The gentleman that set up my computer was excellent. Unbelievable fast and was very good at keeping in the loop as to what he was doing and what I could do.
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
GS installed new computers - transferred data
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The person who came to set up our computers was very knowledgeable and answered all our questions. She was efficient and kind. We appreciated all she did.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Geek Squad installed my new printer quickly.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Chris from Geek Squad uninstalled my old printer, installed my new printer and showed me how to use it. Chris was very friendly and explained how to use the features in an easy to understand manner.
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
Great service!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our technician was very knowledgeable and took time to answer our questions. We were very pleased with our setup He also extra took time to look up and explain an additional product which we wished to purchase.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Geek Squad setup my computer quickly!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent installed my new computer and connected it to my monitor, printer, wifi, keyboard and mouse. Everything is up and running fine.
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
We had excellent service
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We highly recommend the Geek squad. Our set up man was very polite and respectful. He was very knowledgeable and was patient. Thank you so much for settin up our computer,printer, and Netgear.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Rearranged my computer area as requested.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had an issue with work and home set up together but I wanted it to be each set up separately. The Geek Squad associate Mike worked perfectly and achieved the goal I wanted and in a timely manner.